FCT

Agent D’opérations Bilingue

CAN, Quebec, St

Sponsorship not specified$52k-$63kDetected 19 days ago

AccessibilityValuationHRCommunicationCollaborationMentoringMicrosoft Office

About the role

We are continually searching for great talent
individuals who possess a deep commitment to the customers and markets we serve.
If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!

Provide superior client service via the portal, email and telephone, responding to all requests within the allotted time frame. Develop internal and external partnerships to improve the overall client service experience.
Manage, as directed by the lender's representative, issues and discrepancies related to titles (lender, real estate specialist, etc.).
Manage daily tasks in accordance with our corporate policies.
Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

A degree in legal technology or as a notary, or equivalent experience, is considered an asset.
Demonstrated ability to solve problems and prioritize.
Must be bilingual.
Must be highly detail-oriented and able to manage conflicting priorities in a busy, deadline-driven environment.
Ability to exercise good judgment in protecting confidential information.

Excellent telephone etiquette, with strong communication and interpersonal skills.

52,310 - 62,850 Any pay range is in $CAD.
The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
The opportunity to participate in our stock purchase plan

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT's hiring process.
To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance.
FCT is an equal opportunity employer and is committed to an active nondiscrimination program.
You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

ill be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender id

This listing is sourced directly from FCT's careers page and normalized into a canonical job model.