Extreme Networks Inc.
Senior AI Behavioral Scientist & Product Analyst (10522)
Texas, United States · Senior · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$5,773 more — $115,773 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $115,773 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Social Scientists and Related Workers, All Other" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Social Scientists and Related Workers, All Other (19-3099) · Houston-Pasadena-The Woodlands, TX. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 80%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- As a global networking leader, learn why there is no better time to join the Extreme team.
- Key Compentencis: Equal Employment Opportunity - Extreme Networks, Inc. is an Equal Opportunity Employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities
- Design and conduct comprehensive behavioral studies to evaluate AI agent performance across usability, task completion, error recovery, and user satisfaction metrics
- Develop user analytics frameworks to track AI agent effectiveness, including KPIs for success, user trust, task completion rates, and cognitive load
- Design and implement instrumentation to collect behavioral and interaction data from user sessions
- Conduct statistical analysis, A/B testing, and cohort analysis to measure AI agent impact and validate product improvements
- Partner with product managers, engineers, and designers to validate hypotheses and guide feature development
- Create dashboards, reports, and narratives to communicate behavioral insights to stakeholders and leadership
Requirements
- 4+ years of professional experience in user analytics, product analytics, behavioral research, or HCI research roles
- Demonstrated proficiency with quantitative analytics: SQL, Python/R for statistical analysis, and familiarity with A/B testing and experimental design
- Experience designing and instrumenting analytics tracking, defining success metrics, and interpreting complex datasets
- Ability to think systemically about product performance and understand interactions between multiple variables affecting user outcomes
- Excellent communication skills with ability to translate technical findings into clear, compelling narratives for non-technical stakeholders
Nice to have
- Background in formal usability testing, user research, or user testing methodologies (or equivalent research experience)
- Experience with analytics platforms (Amplitude, Mixpanel, Looker, Tableau) or BI tools
- Familiarity with systems thinking frameworks, causal inference, or econometric modeling
- Experience collaborating with ML/AI engineers or understanding of AI/ML capabilities and limitations
- Graduate degree in psychology, HCI, behavioral science, statistics, or related field
- Familiarity with networking, IT operations, or B2B SaaS, and with operational KPIs like MTTR, uptime, or escalation rate.
- Experience with a modern data stack (Snowflake, dbt) and light scripting in Python or R.
- Exposure to NPS, SUS, or other structured voice-of-customer programs
Skills
- Position details
Compensation
- Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.
Benefits
- Prior experience evaluating AI systems, machine learning models, chatbots, or autonomous agents
Company info
- Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions.
- Become part of something big with Extreme!
Equal opportunity
- We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.
- Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.
- Fair chance and background checks
- Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.
Visa & Work Authorization
- We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time
This listing is sourced directly from Extreme Networks Inc.'s careers page and normalized into a canonical job model.