Grafana Labs

Grafana Labs

Senior Manager, Web Technology

Canada (Remote) · Senior

Sponsorship not specifiedDetected 13 days ago
TypeScriptReactNext.jsTailwind CSSBigQueryGrafanaLLMsA/B TestingIncident ResponseSEOSalesforceLeadershipCommunicationCollaborationMentoring

About the role

  • This role sits at the intersection of engineering craft, marketing velocity, AI-enabled transformation, and business impact.
  • You are technical enough to earn the trust of a staff engineer, while communicating clearly with executive and marketing stakeholders.

Responsibilities

  • Lead AI-enabled website transformation.
  • Drive the evolution of grafana.com into an AI-first, agent-ready platform optimized for humans, search engines, AI assistants, agents, and LLMs.
  • Build practical AI-enabled systems for content workflows, QA, personalization, localization, analytics, experimentation, and web operations.
  • Own the operating system for web technology work including clear operating cadences for roadmap reviews, stakeholder updates, prioritization, and delivery accountability.Use automation and AI-assisted workflows to reduce coordination overhead and improve clarity.
  • Build better digital experiences. Partner with marketing, product, design, and engineering stakeholders to help create a more seamless path from website visit to product trial and activation across different user intents and journeys.
  • Scale self-serve web operations. Make the site easier for internal teams to edit and maintain through strong CMS models, reusable patterns, content and UX guardrails, documentation, and governance.
  • Lead and grow the web team.
  • Lead with clarity, accountability, strong technical judgment, and open communication while helping the team balance operational rigor with thoughtful innovation.
  • Manage, mentor, and develop a team of web developers by raising technical standards, building AI-first development practices, clarifying ownership, and helping each person increase their impact and strategic contribution.
  • You care about team growth and know how to develop engineers through mentorship, accountability, and meaningful ownership.

Requirements

  • You have strong technical judgment and can earn the trust of experienced engineers while communicating clearly with marketing and executive stakeholders.
  • You can turn ambiguous business needs into clear technical plans, priorities, timelines, tradeoffs, and decisions.
  • You have a strong operational mindset and improve delivery through better systems, not last-minute heroics.
  • Experience with Next.js, React, TypeScript, Tailwind, Storyblok, Vercel, Algolia, RudderStack, BigQuery, AirOps, and similar tools.
  • Experience using AI to improve engineering workflows, QA, documentation, planning, analytics, experimentation, or operational reporting.
  • Experience creating self-serve systems that help marketing, content, events, and regional teams move faster without compromising quality.

Nice to have

  • Familiarity with AEO, GEO, SEO, structured content, and how AI assistants consume website information.
  • Experience supporting developer, infrastructure, observability, cloud, or open source audiences.

Skills

  • Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
  • Learn more at grafana.com and follow us on LinkedIn and X.

Compensation

  • In Canada, the compensation range for this role is $186,368 CAD - $223,642 CAD.
  • Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
  • Compensation ranges are country specific.
  • If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

Benefits

  • Define practical standards for reliability, incident handling, operational visibility, platform health, performance, and security hygiene.
  • All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

Equal opportunity

  • Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
  • Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
  • #LI-Remote
  • Employer: Grafana Labs is an equal opportunities employer.
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This listing is sourced directly from Grafana Labs's careers page and normalized into a canonical job model.