ShipMonk
Program Manager AI Enablement
United States · Exec
Sponsorship not specifiedDetected 29 days ago
RailsLLMsProject ManagementSupply ChainLogisticsCadenceResearchLeadership
About the role
- AI is changing how every team at ShipMonk works-how engineers write code, how CX resolves tickets, how operations route shipments, how finance and analysts find answers.
- We are seeking an AI Enablement Program Manager to close that gap: to run the company-wide program that turns AI from scattered experiments into a skill every employee can use well, safely, and with confidence.
Responsibilities
- Curriculum Curation (The Backbone): Assemble and maintain a tiered AI curriculum-from "AI for everyone" foundations to role-specific tracks for engineering, CX, ops, and analytics.
- Keep it current as tools change, sourcing external content where it's faster than building.
- Tooling Coordination: Maintain the catalog of approved AI tools and the sandboxes people learn in, and help people get access and get started.
- Stakeholder Coordination: Be the connective tissue between leadership's AI goals and the front line. Work with the department leads to spot high-leverage use cases and turn them into training that sticks.
- ShipMonk isn't just a 3PL; we're a growth partner for merchants.
- We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Nice to have
- Experience in logistics, supply chain, or e-commerce
- familiarity with AI responsible-use or data-privacy basics.
- Nice to have: Experience in logistics, supply chain, or e-commerce
Skills
- The tools are arriving faster than the organization can absorb them.
- Skills & Responsibilities:
Compensation
- We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
- Our Core Values
- Our values are the heart of our culture.
- We're looking for individuals who embody these principles every day.
Benefits
- Adoption & Champions (The Reach): Drive enrollment and make AI literacy a default expectation rather than an opt-in perk.
Company info
- In this role, you won't just "schedule training"-you'll run the program that levels up an entire company.
- With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant - first mindset.
Visa & Work Authorization
- Adoption & Champions (The Reach): Drive enrollment and make AI literacy a default expectation rather than an opt-in perk.
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This listing is sourced directly from ShipMonk's careers page and normalized into a canonical job model.