Conduent
Benefits Administration Services Associate II
Chesapeake, VA, United States · Mid · Full-time
Sponsorship not specifiedDetected 9 days ago
Customer Support
About the role
- Please take this into consideration when applying.
- Calls can involve complex retirement concepts that require attention to detail and the ability to explain information clearly.
- Participants are often calling during important life events such as retirement, death of a loved one, financial hardship, or benefit conc...
Requirements
- Representatives must be able to listen, think, navigate multiple systems, document, and communicate simultaneously.
Benefits
- This role combines phone-based administrative support and customer service, assisting members by navigating multiple systems to provide accurate benefits information.
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