Zeta Global

Zeta Global

Customer Success Manager - Supply

Remote - United States · Senior

Sponsorship not specified$100k-$120kDetected 155 days ago
HTMLSalesforceCRMAccount ManagementForecastingCustomer SuccessCommunication

Stay score

odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

12 transfer filings in the last year, covering 12 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • You will act as a strategic advisor to your clients, aligning Zeta's solutions to their business goals while ensuring strong platform adoption and measurable performance.
  • You will operate with clear accountability to revenue targets, pipeline development, and account health, while maintaining a high bar for client experience.
  • This role requires a balance of strategic thinking, operational discipline, and proactive client engagement.

Responsibilities

  • Own Revenue & Account Growth
  • Own a book of business with accountability for renewals, upsell, and cross-sell within existing publisher accounts
  • Build and manage a pipeline of expansion opportunities
  • maintain visibility into account growth and pacing to goals
  • Drive Strategic Client Engagement
  • Lead client communications including business reviews (QBRs/ABRs/SBRs), performance updates, and strategic planning sessions
  • Develop a deep understanding of partner KPIs, monetization strategies, and success metrics
  • Deliver Performance & Insights
  • Identify optimization opportunities and drive execution in partnership with internal teams
  • Lead Account Operations & Execution

Requirements

  • 3-6+ years of experience in Customer Success, Account Management, or Publisher Partnerships (Supply Side)
  • Strong client-facing presence with the ability to influence both day-to-day and executive stakeholders
  • Experience managing multiple accounts with competing priorities and deadlines
  • Data-driven mindset with the ability to translate performance into strategic recommendations

Nice to have

  • Experience in digital media, ad tech, or publisher ecosystems
  • Understanding of Ad Serving, CRM data/audiences, Ad Tags, and Email Service Providers (ESP)
  • Basic understanding of HTML and campaign setup processes
  • Strong operational discipline, including experience with CRM tools (Salesforce preferred) and pipeline tracking

Skills

  • Zeta Global (NYSE:
  • Steinberg and John Sculley and is headquartered in New York City with offices around the world.
  • To learn more, go to www.zetaglobal.com.
  • Publisher Cloud - Customer Success Manager (Supply)

Compensation

  • The salary range for this role is $100,000 - $120,000.00, depending on location and experience.

Benefits

  • Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

Company info

  • Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
  • About the Role
  • We are looking for a results-oriented Customer Success Manager to drive client outcomes and revenue growth across our publisher (Supply) partners.
  • Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently.
  • Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI.
  • Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs.
  • Zeta was founded in 2007 by David A.
Apply directly at Zeta Global →Create a free account for alerts like thisView Zeta Global immigration profile

This listing is sourced directly from Zeta Global's careers page and normalized into a canonical job model.