Thought Machine

Account Director

United States, Florida, Miami · Director

Sponsorship not specifiedDetected 97 days ago

NegotiationProcurementCommunicationPublic Speaking

About the role

To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud.
We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon.
Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years-and a UK Best Employer for 2026.

Manage client renewals.
Collaborate closely with internal teams to ensure exceptional client satisfaction and successful project delivery.
Monitor and analyse client product usage, forecast key account metrics, and drive net new revenue growth through proactive account management.

Proven track record in enhancing client engagement, driving revenue growth, and identifying new opportunities within existing accounts.
Previous involvement in technology transformation projects within financial institutions, coupled with experience in relationship or account management.
Knowledge of financial products and key business metrics within banking (e.g., cost-income ratios, net interest margin).
Experience managing multiple projects simultaneously with meticulous attention to detail.

Thought Machine's mission is bold - to properly and permanently rid the world's banks of legacy technology.

Develop and execute annual account plans aligned with Thought Machine and client strategic priorities, ensuring stakeholder buy-in and adapting plans as needed.
Highly competitive salary

This listing is sourced directly from Thought Machine's careers page and normalized into a canonical job model.