Zoetis
Field Service Specialist
US MS Remote · Junior · Full-time
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About the role
- This will be accomplished through execution of our Best-in-Class Customer Service Programs.
- Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
- Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
Responsibilities
- Perform scheduled Preventive Maintenance on all assigned Biodevices.
- Provide electrical/mechanical support and perform emergency repairs as needed.
- Manage the Hatchery Inovo Process on behalf Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries
- Manage the Zoetis Operator Training Program for 25+ people (customer employees)
- Support and conduct the execution of the Zoetis Process Evaluation Program
- The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis.
- This position will perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries.
Requirements
- Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor's degree in poultry science or related field from an accredited institution.
- 5 years of related experience.
Skills
- Bilingual (English/Spanish) preferred
- Proven Mechanical Aptitude
- Proficient organizational skills
- Self-motivator and self-starter
- Strong critical thinking problem solving, judgment, and initiative
- Effective communication skills are necessary to interact directly with multiple levels of customer management
- Basic computer skills using Word / Excel / and Outlook
- Proven skills in interpreting and communicate Hatchery Air Plating Program results.
- Majority of work is done in a hatchery where exposure to potentially hazardous environment is possible.
- Heat and Humidity above average is common
- Lift more than 25 pounds
- Travel 60-80% of the time of which 30% may be overnight
Compensation
- $60k-$80k
Benefits
- Experience may be considered in lieu of educational requirement
Company info
- We offer reasonable accommodations as an alternative if requested by an individual with a disability.
Visa & Work Authorization
- Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers.
This listing is sourced directly from Zoetis's careers page and normalized into a canonical job model.