PURSUIT SOFTWARE
Support Coach
New York City · Senior
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Third-party placement is common here
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- It's also about what's happening internally: whether a Builder has started to doubt they belong here, or lost the confidence to keep going.
Responsibilities
- Own Builder persistence as your core outcome, staying connected to each Builder's situation from onboarding through job placement
- Build and continuously expand Pursuit's bench of external partnerships and resources, going out and finding new ones rather than waiting for gaps to surface
- Use AI tools to build lightweight tools that help Builders navigate available resources themselves, not just through you
- Partner closely with Instructors and Career Coaches to flag Builders who need support and coordinate a plan across the team
- Track patterns in the barriers Builders face and bring them back to leadership to inform how Pursuit designs the program
- Curious about AI and excited to build tools that make navigating resources easier for Builders and for yourself
- Dedicated time to build in AI and hone your AI skills
Compensation
- Salary & Benefits
Benefits
- 3-5+ years in social work, case management, community health, benefits navigation, or another barrier-focused support role
- Deep knowledge of - or a fast ability to learn - the public benefits, financial assistance, and community resources available to New Yorkers facing economic hardship
- Competitive compensation in base, plus a full benefits package
- Unlimited PTO and an all-Pursuit summer break the last week of August, plus a week-long holiday the last week
- Proactively identify barriers to persistence - financial hardship, transportation, childcare, health, or other life circumstances - through regular check-ins and close attention to early warning signs
- Connect Builders directly to the resources and partners that address those barriers, from public benefits and emergency assistance to childcare and transportation support
This listing is sourced directly from PURSUIT SOFTWARE's careers page and normalized into a canonical job model.