Mrelief

Chief of Staff

Los Angeles, California, United States · Exec · Full-time

Sponsorship not specified$24k-$31kDetected 16 days ago

SwiftProject ManagementForecastingAuditingLeadershipCommunicationAdaptability

About the role

This role subsumes all internal operations functions.
Being the hub for synthesizing where mRelief is headed in the future.
Act as organizational aligner, translating overarching strategic themes into operable goals.

Responsibilities

Strategic Organizational Alignment: Serve as a thought-partner to our ED and senior leadership team to identify and resolve organizational challenges.
Cultivate cross-departmental integration and implement clear governance and decision-making protocols that empower leadership, clarify authority, and enable swift execution as we continue to scale.
Organizational Design and Management: Act as an organizational design strategist, forecasting long-term departmental needs.
You will manage multiple roles within the organization, including the Operations Manager, Client Support Manager, Project Manager, and various contractors.
Workflow Management: As our "problem-solver in chief," you will examine, propose, and implement standard operating procedures, policies, and tech-based tools at a strategic level.
Act as the connective tissue between our ED and our expert policy, data, and partnerships teams to manage necessary reporting requirements.
Project Leadership and Support: Lead complex, time-sensitive cross-departmental projects, high-budget multi-year grants, and various strategic committees. You will also assist the development team with staff-related fundraising content and DEI reporting.
Client Partnerships: Guide client interactions, supervise the client support team to ensure high-quality service delivery, coordinate software translation projects into Spanish and Haitian Creole, and collaborate with account managers to execute MOUs with partner organizations.
A highly adaptable operator who is comfortable with ambiguity, can pivot quickly, and is energized by building systems in an outcome-driven environment.
Skilled at translating complex processes to colleagues, funders, clients, and partners.

Nice to have

and Characteristics
Resilient and confident with strong follow-through and the ability to work effectively with a direct, fast-paced ED who has high expectations and a public affairs background.
Effective project manager with success executing complex projects and managing multiple high-stakes interests, reporting requirements, and stakeholders.
A strong passion for mRelief's mission, civic technology, and creating innovative solutions (experience in the public aid or food stamps field is a plus).

Compensation

$140,000 Base.
Status: Full-time, exempt.
Experience in fundraising and managing annual budgets of over $5 million.

Benefits

mRelief provides a comprehensive benefits package, including:
Health, Vision, and Dental Coverage: 100% coverage for all employees, and 40% coverage for dependents.
FSA accounts are also available.
Retirement: 401K matching of 100% up to 3% of contributions, and 50% up to 6% of contributions (a total maximum match of 4.5%).
Paid Time Off (PTO): 15 paid vacation days annually, plus 10 sick days, in addition to the annual December 24-31 office closure.
Act as the executive bridge for financial and operational health.
Deliver executive messaging to keep our distributed team deeply connected to the broader vision.

Company info

Champion mRelief's core values at a macro level, shaping an environment where the mission thrives.

Apply directly at Mrelief →Create a free account for alerts like this View Mrelief immigration profile

This listing is sourced directly from Mrelief's careers page and normalized into a canonical job model.