WalkMe

Senior Professional Services Consultant

Raleigh · Senior

Sponsorship not specified$110k-$140kDetected 139 days ago

JavaScriptHTMLCSSRESTProject ManagementSAPCustomer SuccessCommunicationCollaborationProblem Solving

About the role

With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we're transforming how enterprises interact with their technology.
The Professional Services Consultant will report to a Professional Services Manager.

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change.
So, if you're an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
Effectively manage project risks and provide regular status updates to all involved parties.
Our offerings are designed to support the well-being and diverse needs of our global workforce.

Ability to identify expansion opportunities where WalkMe could solve problems in other departments or applications within the customer's organization.
The ideal candidate is passionate about technology, solutioning, and customer success.

Previous experience with the WalkMe platform or other similar user guidance and onboarding tools is a plus.
Strong understanding of user behavior and how to improve user engagement through WalkMe.
Familiarity with HTML, CSS, and JavaScript to customize and integrate WalkMe elements into web applications.
Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
Attention to detail, ensuring WalkMe elements are visually appealing, user-friendly, and aligned with our brand guidelines.
Problem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations.
Experience in project management, demonstrating the ability to coordinate tasks effectively within timeline and resources.
Experience working in an agile development environment is a plus.

Stay updated with the latest trends and advancements in WalkMe and digital adoption technologies.

Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July—because your well-being matters all year long.

Stay healthy and happy with Wellness@WalkMe!
Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long.
WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits.
WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.

Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
We focus on the whole person, celebrating what makes us unique, and create space for community.
The Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers.
We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms.
Design, build, and implement interactive experiences for our customers to enhance their end-user onboarding experience, accelerate feature adoption, and drive business impact.
Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget.

This listing is sourced directly from WalkMe's careers page and normalized into a canonical job model.