iT1

iT1

Desktop Support Technician II

San Diego, California, United States · Mid

Sponsorship not specifiedDetected 56 days ago
Customer SupportLeadershipCommunicationCollaborationCompTIA

About the role

  • The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery. This role provides hands-on and remote support for hardware, software, and enterprise systems while ensuring minimal disruption to
  • business operations. The ideal candidate combines technical expertise with strong interpersonal skills, enabling them to deliver a "white-glove" support experience, particularly for executive leadership and high-priority users.

Nice to have

  • Printers and secure print systems Docking stations, monitors, and accessories Escalate complex issues to appropriate teams while maintaining ownership

This listing is sourced directly from iT1's careers page and normalized into a canonical job model.