American Civil Liberties Union
Business Analyst [Term-Limited]
New York, New York, United States · Full-time
Sponsorship not specifiedDetected 29 days ago
SQLData VisualizationProject ManagementAgileRoadmappingCRMCommunicationCollaborationProblem SolvingWriting
About the role
- ABOUT THE JOB The ACLU seeks applicants for the full-time position of Business Analyst in the Development Department of the ACLU's National office in New York, NY.
- It is represented by ACLU Staff United (ASU).
Responsibilities
- Reporting to the Associate Director of Business Analysis & Reporting, the Business Analys t will support launch and stabilization of CRM migration project and serve as functional liaison for ongoing strategic Development Department projects.
- Compose procedural instructions, including visualizations, that may inform direct training and support materials
- Create user-facing documentation for the reporting workstream of the CRM migration project as needed
- Support Data Definitions refinement work and maintain fundraising operational glossary
- Maintain BI dashboard logic library in collaboration with reporting colleagues
- Document project discovery process and preserve decisions, organizing and categorizing documentation to optimize findability
- Create solution design documents
- Facilitate change management by liaising with Support, Training, and Knowledge team to communicate process changes that impact end user support
- Support project launch planning by identifying actions and solutions to deploy, anticipating ways to mitigate risk and increase effectiveness of go-live
- Facilitate issue discovery and partner with Data teams to monitor system behavior
Requirements
- Experience with both waterfall and agile software development
- Proficiency with Asana or other project management software
Benefits
- Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
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This listing is sourced directly from American Civil Liberties Union's careers page and normalized into a canonical job model.