Firm Overview Golub Capital

Firm Overview Golub Capital

Senior Manager, Digital Experience

New York · Senior

Sponsorship not specified$150k-$200kDetected 19 days ago
JavaScriptHTMLCSSUX ResearchWireframingDesign SystemsAccessibilityProject ManagementContent MarketingGoogle AnalyticsHRWordPressResearchLeadershipCommunicationAdaptability

About the role

  • Centralized departmental functions include marketing content and strategy, communications and PR, advertising, event management, digital marketing and creative services.
  • The Digital Experience role is responsible for day-to-day management, strategic direction and continuous optimization of the firm's website ecosystem.
  • They are driven to exceed expectations and are adaptable to changing circumstances. - Thinking Critically: Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems.

Responsibilities

  • Sitting at the intersection of website operations and UX/UI strategy, this role will lead the ongoing evolution of the firm's digital experience, including platform capabilities, user experience, design systems and analytics.
  • You will partner closely with internal teams and external agencies to drive major digital initiatives, including platform migrations and enhancements, launches and redesigns.
  • This role will also support the firm's upcoming website globalization initiative by helping assess platform and technology requirements and refining user experiences to enable scalable, cohesive experiences as we expand into more markets.
  • Own the day-to-day management and long-term evolution of the firm's 6 websites, supporting ongoing optimization and the transition to a scalable global website model.
  • Plan and lead major website initiatives, including redesigns, platform upgrades, CMS migrations and new site launches, from strategy through execution.
  • Conduct ongoing site audits and evaluations to identify opportunities related to usability, design consistency, content effectiveness, accessibility and performance.
  • Partner with content owners to manage website content strategy and execution, ensuring content is structured, findable, up to date and aligned with brand and regulatory standards
  • Define and own the web analytics ecosystem (GA4, GTM and dashboards) and performance measurement including KPIs, dashboards and reporting to drive continuous improvement.
  • These behaviors and competencies drive our ability to win together.

Requirements

  • 10+ years of experience designing and managing website experiences, preferably in financial services targeting both institutional and intermediary audiences
  • Advanced, hands-on experience with CMS/DXP platforms such as WordPress, Adobe Experience Manager (AEM), Sitecore or equivalent systems
  • Experience conducting user research including competitive analysis, stakeholder interviews and synthesizing insights to inform strategy
  • Strong UX/UI experience, including defining user journeys and experience frameworks, and creating wireframes and prototypes to bring concepts to life and guide development efforts
  • Consistently demonstrates high energy, a sense of urgency and the ability to work effectively in a fast-paced, innovative environment
  • Bachelor's degree in related field or equivalent education required
  • Working knowledge of digital analytics (GA4, GTM) and how to apply insights to UX and optimization efforts
  • Experience contributing to or governing design systems or digital standards
  • Enthusiastic about working in office and creating a Gold Standard hybrid work culture

Nice to have

  • Programming experience in HTML, CSS and JavaScript is a plus

Skills

  • They are forward thinking, anticipating issues and addressing them in advance.

Compensation

  • It is expected that the base salary range for this position will be $150,000 to $200,000.

Benefits

  • Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Equal opportunity

  • Equal Opportunity Employer.

Visa & Work Authorization

  • he Marketing Department collaborates closely with Firm leadership, the Investor Partners Group, Human Resources and the Sponsor Finance Team to develop strategic marketing plans in line with business objectives
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