AfterShip

AfterShip

Solutions Engineer

United States

Sponsorship not specified$130k-$175kDetected 1 day ago
JavaReactNode.jsRESTComplianceSalesLogisticsERPCustomer SuccessCustomer SupportShopifyCollaborationAdaptability

About the role

  • AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide.
  • Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr.
  • Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team.

Responsibilities

  • Translate requirements into scalable solution designs
  • Partner with Account Executives to qualify opportunities and drive technical wins
  • Design and deliver tailored demos, solution walkthroughs, and POCs
  • Work directly with APIs, integrations, and data flows to validate real-world use cases
  • Develop creative workarounds and scalable solutions in ambiguous scenarios
  • Partner with Customer Success to ensure smooth transition and implementation clarity
  • Ability to clearly communicate technical concepts, trade-offs, and solution designs to both technical and business stakeholders
  • Hands-on experience building, testing, and troubleshooting solutions in complex, cross-system environments
  • Comfortable working across multiple channels, systems, and data sources to deliver end-to-end solutions
  • Experience partnering with Sales, Customer Success, and Product to support deal cycles and implementations

Requirements

  • Some meetings outside of local business hours are required to support global alignment

Nice to have

  • 4+ years of experience in Sales Engineering, Solutions Architecture, or Technical Consulting within B2B SaaS
  • Strong understanding of APIs, integrations, and data flows (REST, webhooks, JSON), with the ability to validate real-world use cases
  • Experience designing and troubleshooting multi-system integrations across platforms (e.g., Shopify, Amazon, TikTok Shop, ERP/OMS systems)
  • Familiarity with modern SaaS architectures and event-driven workflows
  • Builder & Omnichannel Mindset
  • Highly resourceful, adaptable, and solutions-oriented
  • thrives in ambiguity and fast-changing environments
  • Collaboration & GTM

Compensation

  • USD $130,000 - $175,000 OTE
  • Salary range for this role: USD $130,000 - $175,000 OTE

Benefits

  • Healthcare coverage offered from day 1
  • Annual learning & wellness benefit
  • Monthly book perk
  • Remote-first/hybrid-flexible work setups
  • In-office lunch and commuter benefits for those located in our hub locations

Company info

  • AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
  • AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
  • AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
  • Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
  • AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
  • Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
  • AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout.
  • By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
  • Squatch and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
  • The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
  • Your Mission:

Equal opportunity

  • We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
  • equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.

This listing is sourced directly from AfterShip's careers page and normalized into a canonical job model.