AfterShip
Solutions Engineer
United States
Sponsorship not specified$130k-$175kDetected 1 day ago
JavaReactNode.jsRESTComplianceSalesLogisticsERPCustomer SuccessCustomer SupportShopifyCollaborationAdaptability
About the role
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide.
- Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team.
Responsibilities
- Translate requirements into scalable solution designs
- Partner with Account Executives to qualify opportunities and drive technical wins
- Design and deliver tailored demos, solution walkthroughs, and POCs
- Work directly with APIs, integrations, and data flows to validate real-world use cases
- Develop creative workarounds and scalable solutions in ambiguous scenarios
- Partner with Customer Success to ensure smooth transition and implementation clarity
- Ability to clearly communicate technical concepts, trade-offs, and solution designs to both technical and business stakeholders
- Hands-on experience building, testing, and troubleshooting solutions in complex, cross-system environments
- Comfortable working across multiple channels, systems, and data sources to deliver end-to-end solutions
- Experience partnering with Sales, Customer Success, and Product to support deal cycles and implementations
Requirements
- Some meetings outside of local business hours are required to support global alignment
Nice to have
- 4+ years of experience in Sales Engineering, Solutions Architecture, or Technical Consulting within B2B SaaS
- Strong understanding of APIs, integrations, and data flows (REST, webhooks, JSON), with the ability to validate real-world use cases
- Experience designing and troubleshooting multi-system integrations across platforms (e.g., Shopify, Amazon, TikTok Shop, ERP/OMS systems)
- Familiarity with modern SaaS architectures and event-driven workflows
- Builder & Omnichannel Mindset
- Highly resourceful, adaptable, and solutions-oriented
- thrives in ambiguity and fast-changing environments
- Collaboration & GTM
Compensation
- USD $130,000 - $175,000 OTE
- Salary range for this role: USD $130,000 - $175,000 OTE
Benefits
- Healthcare coverage offered from day 1
- Annual learning & wellness benefit
- Monthly book perk
- Remote-first/hybrid-flexible work setups
- In-office lunch and commuter benefits for those located in our hub locations
Company info
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
- Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout.
- By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- Squatch and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- Your Mission:
Equal opportunity
- We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
- equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
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This listing is sourced directly from AfterShip's careers page and normalized into a canonical job model.