Card
Operations Manager
US LA Metairie
Sponsorship not specified$46k-$52kDetected 4 days ago
ComplianceAccountingExcelPerformance ManagementHIPAALeadershipCommunicationMentoringAdaptabilityMicrosoft Office
About the role
- The Operations Manager oversees the day-to-day operations of their assigned center.
- Mutually beneficial scheduling of staff and patients
- Ensuring financial health of the center based on prescriptive key performance indicators
Responsibilities
- Recruitment, hiring, and onboarding of local BTs and administrative staff and support of this process for clinical staff for the centers
- Communicate, implement, and represent CARD's policies and mission at the center
- Create and maintain strong staff engagement and culture
- Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.
Requirements
- High school diploma or equivalent required
- A minimum of 3-6 years' experience in management
- Ability to work closely with the families of patients for the patient's overall success and quality of care, including the setting of expectations and enforcement of policy
Nice to have
- Bachelor's degree in business, accounting, finance, administration, or management preferred
Skills
- Demonstrated ability to work independently
- Decisive with an operational, implementation, and detail-oriented perspective
- Proactive, results-oriented, creative problem solver
- Ability to prioritize and execute effectively
- Effective interpersonal relationship skills and the ability to communicate effectively with staff and families
- Desire to learn the clinical side of the CARD model
- Excellent written and verbal communication skills, including phone and e-mail etiquette
- English proficiency, both verbal and written, is required
- Excellent computer skills including Outlook, Word, Excel, and PowerPoint
- Ability to work extended hours, weekends, and holidays pursuant with industry demands
Compensation
- Annual Salary: $46,000 - $52,000 (based on experience)
Benefits
- Support other centers that are without an Operations Manager and assist with PTO coverage as needed
This listing is sourced directly from Card's careers page and normalized into a canonical job model.