ZoomInfo Technologies LLC
Business Applications Analyst III
Waltham, Massachusetts, United States · Mid
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($77,630) is below the Level I prevailing wage of $91,042. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $111,280 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Computer Systems Analysts" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Computer Systems Analysts (15-1211) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 100%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We move fast, think boldly, and empower you to do the best work of your life.
- You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins.
- With tools that amplify your impact and a culture that backs your ambition, you won't just contribute.
Responsibilities
- Business Analysis & Process Design
- Partner with Sales Operations, Deal Desk, Revenue Operations, Finance, Billing, Accounting, Legal, and Customer Success stakeholders to understand Quote to Cash business processes, pain points, and strategic priorities.
- Lead requirements-gathering sessions, stakeholder interviews, workshops, and process walkthroughs to identify business needs and define solution requirements.
- Develop and maintain current-state and future-state process maps for Quote to Cash workflows, including quoting, approvals, contracting, ordering, billing, invoicing, renewals, amendments, and cancellations.
- Validate requirements with subject matter experts and end users through walkthroughs, prototypes, and structured feedback sessions.
- Analyze and document requirements related to product configuration, bundles, pricing rules, discount schedules, quote templates, approval workflows, contract amendments, renewals, and order processes.
- Partner with Product Managers, Salesforce Administrators, Architects, and Engineers to define scalable Salesforce solutions that meet business requirements and adhere to platform standards.
- Support the evaluation of Salesforce-native capabilities, including Flow, approval processes, Revenue Cloud functionality, and reporting, before recommending custom development or third-party solutions.
- Maintain functional documentation for Quote to Cash capabilities, including business rules, process flows, data definitions, and system dependencies.
- Partner with Product Managers to refine and maintain the Quote to Cash backlog within the Agile Release Train (ART).
Requirements
- Bachelor's degree in Business Administration, Information Systems, Finance, Computer Science, or a related field
- 5+ years of experience as a Business Analyst, Systems Analyst, Business Systems Analyst, or similar role supporting enterprise business applications.
- 3+ years of experience supporting Quote to Cash, Lead to Cash, or related revenue operations processes in a B2B SaaS or subscription-based business environment.
- Hands-on functional experience with Salesforce CPQ, including product configuration, bundles, pricing, discounting, approvals, quote generation, amendments, renewals, and related workflows.
- Experience with Salesforce Revenue Cloud Advanced (RCA) or comparable Salesforce revenue lifecycle, order management, or billing capabilities.
- Experience working in an Agile delivery environment, including SAFe, Scrum, or Kanban
- familiarity with backlog refinement, sprint planning, PI Planning, and UAT.
- Strong understanding of Salesforce data model concepts, workflow automation, reporting, security considerations, and integration dependencies.
- Strong analytical and problem-solving skills, with the ability to identify root causes, assess business impact, and recommend practical solutions.
- Excellent written and verbal communication skills, including the ability to facilitate workshops and communicate effectively with executive, business, and technical stakeholders.
- equivalent practical experience may be considered.
- Demonstrated ability to gather and document complex business requirements, create process maps, write user stories, define acceptance criteria, and manage requirements through delivery.
- Preferred
Compensation
- Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training.
Company info
- ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation.
- Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
- ZoomInfo is committed to protecting your privacy when you apply for jobs with us.
- ZoomInfo may use a software-based assessment as part of the recruitment process.
- More information about this tool, including the results of the most recent bias audit, is available here.
- ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status.
- We also consider qualified candidates with criminal histories in accordance with legal requirements.
- For Massachusetts Applicants:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment
- We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law.
- For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment
This listing is sourced directly from ZoomInfo Technologies LLC's careers page and normalized into a canonical job model.