Alliant Energy

Alliant Energy

IT Infrastructure Specialist II

Madison, WI, USA · Mid

Sponsorship not specified$72k-$93kDetected 60 days ago
DevOpsComplianceTCP/IPDNSFirewallCommunicationCollaborationSarbanes-Oxley

About the role

  • As Alliant Energy continues to grow and invest in its technology environment, you will play a key role in supporting end users in a regulated setting where reliability and precision matter.
  • If you are hands-on, detail-oriented, and enjoy supporting end users in environments where your work directly impacts operations, we would like to connect.

Responsibilities

  • Assists with the design, evaluation, recommendation, building, and maintenance of medium to large computing services, storage environments, PC software structures, and network connectivity and writes specification documents for these systems.
  • Responds to support tickets and resolves technical issues escalated from the Help Desk within specified timeframes using troubleshooting tools and procedures to resolve issues and maintain defined service levels.
  • Identifies, plans, implements, and documents procedures for complying with Sarbanes-Oxley Act (SOX) and North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) regulations.
  • Maintains disaster recovery plans and participates in disaster recovery drills.
  • Coordinates system tuning to optimize system performance and maintains defined service levels.
  • Creates and maintains technical documentation related to hardware/software in client computing environment as well as training materials for end users.
  • Ensures systems are operating as designed, evaluates requests for changes to systems, provides routine system maintenance, documents system processes and procedures, suggest system improvements, and makes daily decisions involving direct application of technical knowledge of system issues.
  • Monitors, manages, and maintains hardware and software inventories.
  • At Alliant Energy, our purpose is to serve customers and build stronger communities.
  • Are you the go-to person for end user support when systems need to stay up and running?

Requirements

  • 4 years of experience in progressively responsible PC support in a networked environment
  • Knowledge, Skills, and Abilities
  • Demonstrated working knowledge of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers.
  • Demonstrated ability to apply logical reasoning to situations and derive workable solutions for moderately complex problems.
  • Ability to work effectively in a collaborative and inclusive work environment.
  • It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
  • All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable.

Nice to have

  • Associate Degree Emphasis in information technology or related area Preferred

Skills

  • Cloud Architectures
  • Configuration Management
  • Data Storage
  • Disaster Recovery
  • Incident Management
  • IT Administration
  • Infrastructure as Code (IaC)
  • Systems Performance Monitoring
  • Systems Designs
  • Database Storage
  • DevOps
  • Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs.

Compensation

  • $72,000-$93,000
  • This position is eligible to participate in the annual incentive program.
  • The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

Benefits

  • That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.

Company info

  • Engages in other duties as needed that support Alliant Energy's Values and helps deliver on our Purpose to serve customers and build stronger communities.
  • We are passionate about powering beyond the market challenges of today, while powering what's next in energy.

Equal opportunity

  • Applicants in need of a reasonable accommodation for any part of the hiring process, please email talent@alliantenergy.com.
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This listing is sourced directly from Alliant Energy's careers page and normalized into a canonical job model.