Gsk
ViiV Healthcare (GSK) Director of Performance (IC) & Engagement
USA - North Carolina - Durham · Director
Sponsorship not specifiedDetected 11 days ago
RESTSalesforceSalesProcurementHRCustomer SupportResearchLeadershipCommunication
About the role
- ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV.
- Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV.
- ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition.
Responsibilities
- Own and lead the Incentive Compensation process with 2 direct reports and an external vendor
- Develop and deliver IC Calendars and SOPs/KPIs/BSFs to drive on-time, accurate execution of IC goals, data processing, scorecards, and payout deliverables while minimizing discrepancies
- Lead training for Business Units and field sales teams on IC plans, data sources, business rules, and scorecards, resulting in high understanding and optimal accuracy
- Partner with Data Management, IT, and internal stakeholders to ensure timely loading of customer data, targeting refreshes, and supplier data integration
- Lead cross-functional initiatives and influence stakeholders across all levels to execute sales planning, IC delivery, and performance improvement projects
- Develop risk-mitigation approaches through compliant IC design and process governance, ensuring fairness and transparency for the sales organization
- Ensure IC plans directly link payouts and designed to ensure transparency, fairness, and data-backed criteria so contribution determines attainable reward
- Lead the IC Governance to get approval of the IC goals and methodology
- Design, build and maintain Incentive Programs for the sales force
- Lead the relationship with our vendors and define service levels targets to monitor their performance
Requirements
- Experience managing incentive compensation
- Experience with sales data and sources in the US
- Leadership experience in a matrix organizations
- Experience in communicating messages to different audiences
Nice to have
- 2 plus years of pharma sales experience
- Specific experience with injectables and/or HIV
- First Line Sales Leader experience or similar
- Highly independent and proactive
- Marketing experience
- Experience managing teams and people
- Candidates with Consulting background
- Candidates with Customer Engagement, Customer Service and Training experience
Compensation
- One of the core levers to drive performance and engagement is through Incentive compensation.
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