Match Group

Match Group

Director of UX Research, Dating Outcomes & Platform

New York, New York · Director

Sponsorship not specified$235k-$287kDetected 41 days ago
Data ScienceLLMsUX ResearchProduct StrategyEpicResearchLeadershipCollaborationMentoring

About the role

  • The work is ambitious, high-stakes, and directly shapes how Hinge invests.

Responsibilities

  • Lead, coach, and grow a team of seasoned, experienced researchers, setting a high bar for craft, rigor, and impact
  • Drive cross-team synthesis and frameworks that unify insights across teams and product groups
  • proactively design ways of working that improve team velocity, cross-functional collaboration, and research quality
  • Build a team culture grounded in curiosity, rigor, deep user empathy - and fun!
  • 10+ years of UX research experience in consumer-facing industries, with 4+ years managing and developing professional researchers across multiple levels.
  • Deep expertise across qualitative and quantitative research methods - able to set the methodological bar across a team, partner fluently with Data Science, and integrate quant and qual into a unified research strategy
  • Experience managing and mentoring highly senior ICs - able to establish clear roles and responsibilities, protect independent scope, and support researchers who are deeply embedded in product strategy and operating at a level that may match or exceed their manager's domain depth
  • Identify structural and organizational gaps; proactively design ways of working that improve team velocity, cross-functional collaboration, and research quality
  • you'll manage a team of researchers, own the research strategy and roadmap for Dating Outcomes and Platform, and operate as a strategic partner to group-level product, design, data science, and engineering leadership.
  • This is an ideal role for a proven research leader who synthesizes user insights and data science findings into clear product strategy, builds the organizational conditions for teams to execute well, and thrives on ambiguous, high-impact problems.

Requirements

  • Proven track record of leading research across complex, multi-team consumer product portfolios with clear examples of research directly shaping product strategy and measurable outcomes
  • Demonstrated ability to do the organizational glue work: identifying when teams aren't functioning well, diagnosing root causes, and driving the interventions to fix it

Compensation

  • We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Benefits

  • Get an annual Learning & Development stipend once you've been with us for three months.
  • You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
  • When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
  • We also provide a stipend towards fertility preservation.
  • All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise.
  • Define and drive the UX research vision, strategy, and roadmap for Dating Outcomes and Platform - prioritizing the questions that need to be answered before roadmaps are locked
  • Operate as a strategic partner through synthesizing UXR and DS insights into POVs that shape product vision and strategy and inform executive decisions
  • Ability to operate at both the strategic and craft level - setting research vision while holding a high bar for rigor and execution across the team

Company info

  • We deeply consider the perspective of others.
  • Diversity inspires innovation
  • Hinge is an equal-opportunity employer.
  • We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
  • If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
  • We are hiring a Director of UX Research to lead research across our Dating Outcomes and Platform product areas.
  • What We're Looking For
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