Cin7
Manager, Customer Success
Denver, CO
Sponsorship not specified$100k-$110kDetected 6 days ago
Supply ChainInventory ManagementCustomer Success
About the role
- Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers.
- We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
- Your work will directly influence retention, growth, product improvement, and customer loyalty.
Responsibilities
- A culture of connection and inclusion, where diversity is celebrated and everyone supports each other's success.
- Working closely with Sales, Onboarding, Product, and Support, you'll advocate for customer needs, remove barriers, and ensure every customer interaction reflects Cin7's commitment to world-class service.
- Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations.
Compensation
- Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.
- We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above.
- The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
Benefits
- reinforcing playbooks, driving accountability to KPIs and health metrics, and building the habits and skills that turn early-tenure CSMs into future leaders.
- Comprehensive benefits to support your health and future, including medical, dental, vision, paid family leave and a 401(k) with company match.
- Time to recharge, with a flexible PTO policy plus a dedicated Global Cin7 Day to focus on your own wellbeing.
- Opportunities to grow, with access to learning resources, professional development, and clear pathways for career progression.
- CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.
Company info
- In return, we offer:
- A connected global team, with frequent company-sponsored events and activities that bring us closer together, no matter where we work.
- As Manager, Customer Success at Cin7, you'll lead a team of CSMs responsible for guiding customers through their lifecycle-from post-Onboarding to expansion-while ensuring they achieve measurable business outcomes.
- We're looking to add people to our team who are passionate about working with a fast growth tech company.
- At CIN7, we make great products available to everyone.
This listing is sourced directly from Cin7's careers page and normalized into a canonical job model.