ns
Inside Sales Representative / Residential Estimator Assistant
Idaho Falls, Idaho · Full-time
Sponsorship not specifiedDetected 20 days ago
Project ManagementCRMSalesCustomer SupportLeadershipCommunicationOrganizational Skills
About the role
- Inside Sales Representative / Residential Estimator Assistant
- Location: Idaho Falls, ID Position Type: Full-Time, In-House
Responsibilities
- Support inside sales efforts by qualifying leads, scheduling appointments, and helping move opportunities through the sales process.
- Help prepare and deliver residential quotes, proposals, and supporting documentation as training and experience allow.
- Maintain accurate customer records and documentation within company systems.
- Support daily office operations including filing, data entry, scheduling, and maintaining an organized front-office environment.
- Help maintain a welcoming, professional, and efficient office atmosphere that reflects Cherry Glass & Aluminum's values.
- Excellence Together We believe great things happen when people work together, support one another, and hold themselves accountable to high standards.
Requirements
- If you have great customer service and organizational experience and want to work with a respected local company that values your skillset, we encourage you to apply.
Nice to have
- Full-Time, In-House
- About Cherry Glass & Aluminum
- Cherry Glass & Aluminum is a locally owned, multi-generational company proudly serving Eastern Idaho and Western Wyoming since 1968.
- We specialize in commercial and residential glass solutions, including aluminum storefronts, commercial glazing, mirrors, shower doors, windows, and more.
- Our reputation is built on craftsmanship, reliability, and exceptional customer service.
- Position Overview
- This position plays a vital role in supporting residential sales, customer service, estimating, and front-office operations.
- This person will act as a gatekeeper for the leadership team while also routing calls, inquiries, and information efficiently to project managers, estimators, installers, and other team members.
Benefits
- Health insurance.
- Voluntary group dental and vision insurance.
- Paid time off and holidays.
Company info
- Greet walk-in customers and visitors, providing assistance or direction as needed.
- Assist customers with general product and service inquiries and help connect them with the appropriate team members.
- Look up orders, job details, measurements, and project status updates within company software to assist customers and team members.
- Strong communication and interpersonal skills with the ability to build positive relationships with customers and coworkers.
- Service Minded We put customers first, anticipate needs, and strive to exceed expectations in every interaction.
- Cherry Glass & Aluminum has proudly served the region for decades with a reputation built on craftsmanship, reliability, and taking care of customers the right way.
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