seniordoc
Care Management Leader
California
Sponsorship not specified$140k-$167kDetected 19 days ago
CompliancePerformance ManagementCustomer SupportEHR/EMRLeadershipCommunicationCollaborationMentoring
About the role
- If you're passionate about healthcare operations, leadership, population health, and creating high-performing teams, we'd love to hear from you.
- Pay Range for Posted Region $140,000 - $167,000 USD
Responsibilities
- Lead High-Performing Teams
- Recruit, onboard, coach, mentor, and develop team members.
- Drive Operational Excellence
- Build and maintain dashboards, scorecards, and reporting tools that monitor:
- Lead daily operational huddles focused on productivity, quality, and workload management.
- Develop scalable workflows and operational processes that improve consistency and outcomes.
- Recognize high performers while coaching employees needing additional support.
- Implement performance improvement plans and corrective action when appropriate.
- Maintain compliance with CCM documentation requirements and payer guidelines.
- Partner Across the Organization
Requirements
- 7+ years of progressive leadership experience managing high-volume, metrics-driven teams.
- At least 3 years leading people managers or large operational teams.
- Strong analytical skills with the ability to translate data into operational improvements.
- Experience using EHR systems, care management platforms, and reporting tools.
Nice to have
- Master's degree (MBA, MHA, MSN, or related field).
- Clinical licensure (RN, LCSW, or similar) is a plus.
- You'll Be Successful If You...
- Thrive in a fast-paced, performance-driven environment.
- Use data to solve operational challenges and improve results.
- Balance productivity, quality, compliance, and exceptional patient care.
Skills
- Care Manager productivity
- CCM minutes
- Documentation quality
- Regulatory compliance
- Operational performance
- Analyze productivity trends and operational metrics to identify opportunities for improvement.
- Present operational insights and strategic recommendations to executive leadership.
- Ensure audit readiness across all care management operations.
- Balance operational productivity with outstanding patient and provider satisfaction.
- Serve as an escalation point for complex patient or provider concerns.
Compensation
- Pay Range for Posted Region $140,000 - $167,000 USD
Benefits
- Provide leadership and oversight for approximately 50 Care Managers and Medical Assistants.
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