FiberFirst

FiberFirst

Inside Sales Specialist (Outbound Sales)

Southlake, Texas · Full-time

Sponsorship not specifiedDetected 26 days ago
SalesOutbound SalesHRISCommunicationFiber Optics

About the role

  • As an Inside Sales Specialist, you will maximize sales opportunities by effectively handling outbound sales calls to acquire new customers and upsell additional products and services to existing customers.
  • This role is pivotal in driving revenue growth and enhancing customer satisfaction through proactive communication and in-depth product knowledge.
  • Top performers earn a potential $1,200-$2,500+ per month in commissions (based on sales goals), with the opportunity to grow your career as our company continues to expand across multiple states.

Responsibilities

  • Customer Experience: Actively support efforts to enhance the customer experience, ensuring a professional and courteous interaction during all sales transactions.
  • Issue Resolution: Collaborate with other departments as needed to resolve customer issues and ensure customer satisfaction.

Requirements

  • In a typical workday, the employee will be required to:
  • Travel: No travel required for the role
  • Perform other duties as required by the supervisor.
  • High school diploma or equivalent required
  • A minimum of 2 years of experience in sales within call center
  • Additional Duties: Perform other duties as required by the supervisor.

Skills

  • Demonstrated ability to apply sales techniques and achieve sales goals.
  • Basic computer and consumer electronics skills.
  • Proficiency in using personal computers and software applications, including billing systems.
  • Strong verbal and written communication skills.
  • Effective organizational and prioritization skills.
  • Ability to exercise judgment and initiative in performing job duties.
  • Working knowledge of Fiber communication products, including video (TV), internet, and voice (telephone).
  • Flexibility to work variable hours, including weekends, holidays, and split days off.

Compensation

  • $17.50 hr. + uncapped commission

Benefits

  • Medical and Dental Plan
  • Education and / or Experience:

Company info

  • FiberFirst, a leading fiber internet service provider, is driving the digital revolution with hyper-local connectivity solutions.
  • Headquartered in Texas, it has rapidly expanded its 100% fiber optic networks to multiple states, bringing next-generation multi-gigabit internet connections.
  • Beyond delivering unparalleled speed and reliability to homes and businesses, they are committed to actively supporting the communities they serve.
  • FiberFirst's locally based support teams prioritize community engagement by actively participating in local events, partnering with community organizations, and fostering meaningful relationships with residents and businesses alike.
  • FiberFirst is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
  • FiberFirst does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
  • Federal Applicant Notices: Applicants may review the federal notices regarding FMLA, the Employee Polygraph Protection Act, and Know Your Rights by clicking links below:
  • Federal Applicant Info - English
  • Federal Applicant Info - Spanish
  • Are you a motivated sales professional who thrives on building relationships, exceeding goals, and earning uncapped commissions?
  • Effectively sell FiberFirst products and services to prospective customers and maximize revenue from existing customers through upselling and cross-selling opportunities.

This listing is sourced directly from FiberFirst's careers page and normalized into a canonical job model.