CRC
Site Reliability Engineer
Charlotte NC - 600 S Tryon St · Contract
Sponsorship not specifiedDetected 7 days ago
GitAzureTerraformGitHub ActionsSite Reliability EngineeringIncident ResponseAccessibilityLeadershipMentoring
About the role
- If you want to apply, click the Apply button at the top or bottom of this page.
- If you have a disability and need assistance with the application, you can request a reasonable accommodation.
- Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Responsibilities
- Define and own the enterprise monitoring and SRE observability strategy
- Drive decisions on alerting philosophy, noise reduction, and signal quality improvement
- Proactive monitoring and resilience design
- Influence application and platform teams to build observable, resilient systems by design
- Drive development of automated remediation and self-healing capabilities
- Proven experience in a technical leadership or lead engineer role
Requirements
- 7+ years in Site Reliability Engineering, monitoring, or production engineering
- Deep hands-on experience with:
- Demonstrated ability to:
- You'll be required to create an account or sign in to an existing one.
Nice to have
- Experience leading SRE or observability transformation initiatives
- Strong expertise with Dynatrace-ServiceNow integrations
- Experience modernizing or consolidating paging/on-call tooling
- Familiarity with:
- Azure-based SRE tooling or AI-assisted operations
- Automation frameworks (GitHub Actions, Runbooks, etc.)
- Infrastructure as Code (Terraform, ARM, Bicep)
- Reduction in alert noise and unnecessary paging
Skills
- Serve as the subject matter expert for Dynatrace, ServiceNow integration, and alerting architecture
- Evaluate and recommend tooling, integration patterns, and platform direction
- Reduce manual incident handling
- Eliminate repeatable operational tasks
- Minimize unnecessary paging
- Incident, Event Management, and CMDB alignment
- Service mapping and dependency visibility
- Governance for application/service tagging
- Automated incident creation and resolution
- Priority assignment and routing logic
- Monitoring-to-ITSM data synchronization
- Provide technical leadership and mentorship across SRE, platform, and application teams
Compensation
- Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
Benefits
- Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support.
- Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.
- CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.
- Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
- Monitoring coverage across critical services
- Provide leadership with clear visibility into service health and reliability trends
Equal opportunity
- EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Visa & Work Authorization
- qual Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status
This listing is sourced directly from CRC's careers page and normalized into a canonical job model.