Faire
Workplace Experience Manager
San Francisco, CA · Full-time
Sponsorship not specified$104k-$143kDetected 1 day ago
Machine LearningProject ManagementJiraVendor ManagementProcurementCustomer SupportLeadershipOrganizational Skills
About the role
- This role blends hospitality with operational discipline and calls for both hands-on execution and systems thinking.
- Manager, Global Workplace Experience, and requires full-time presence in our San Francisco office five days per week.
Responsibilities
- Own daily operations of the San Francisco office, ensuring the space is safe, clean, organized, and fully functional.
- Serve as the primary liaison to building management for facilities and maintenance
- Maintain office documentation and operational playbooks aligned with global standards.
- Manage all workplace vendors (janitorial, porter, catered lunch & pantry program, plant services, mailroom, etc.), holding partners accountable to defined quality and service expectations.
- Own the San Francisco workplace budget, tracking budget vs. actuals and ensuring spend aligns with strategic priorities.
- Partner with Procurement and global Workplace leadership to drive consistency, efficiency, and smart cost management.
- Create inclusive, well-executed experiences that strengthen connection and reinforce culture.
- Provide first-line support for basic technical issues (equipment restarts, room troubleshooting, meeting setup).
- Support company-wide meetings and high-visibility events from a technical standpoint.
- You'll partner closely with your leader on strategy, major budget tradeoffs, while owning how the office actually runs day-to-day.
Requirements
- Proficiency with Google Workspace, Slack, Jira, and related tools
- Experience managing on-site staff or contractors preferred
- Clear communicator who works effectively across teams and with external partners
- Bonus: experience working within a global workplace team
- We are entrepreneurs: We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
- We are using tech and machine learning to level the playing field: We are using the power of technology and data to connect brands and boutiques from all over the world, building a thriving community of over 100,000 small business owners.
- We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie, not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
Nice to have
- experience working within a global workplace team
- Why you'll love working at Faire
- Triage and respond to Jira tickets, escalating when necessary.
- Ensure conference rooms and shared technology are reliable and meeting-ready.
- 3-6 years of experience in Workplace, Facilities, Office Operations, Hospitality, or a related field
- Experience supporting the operations of a high-traffic office with multiple vendors
- Demonstrated experience managing vendors and owning a budget
- Comfortable providing basic IT troubleshooting and supporting AV systems
Skills
- Faire is a technology wholesale platform built on the belief that the future is local.
- Best in
Compensation
- San Francisco: the pay range for this role is $104,000 - $143,000 per year.
- Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location.
- The base pay range provided is subject to change and may be modified in the future.
- Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year.
- Lead the planning & execution of the annual end-of-year celebration.
- the pay range for this role is $104,000 - $143,000 per year.
Benefits
- This role will also be eligible for equity and benefits.
Company info
- We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams.
- Every member of our team is an owner of the business and taking part in the founding process.
- We are using the power of technology and data to connect brands and boutiques from all over the world, building a thriving community of over 100,000 small business owners.
- We always find a way to get the job done and come up with creative solutions to whatever problems are standing in our way.
- People at Faire are insatiably curious.
- We lead with curiosity and data in our decision making and reason from a first principles mindset.
- Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie, not steal a piece from it.
This listing is sourced directly from Faire's careers page and normalized into a canonical job model.