Salesforce

VP, Software Engineering

California - San Francisco · Vp

Sponsorship not specifiedDetected 7 days ago

CI/CDDevOpsSite Reliability EngineeringPlatform EngineeringAgentic AICybersecurityAccessibilitySalesforceCRMRecruitingCustomer SuccessTest AutomationLeadershipCommunicationCollaboration

About the role

This is not a traditional product engineering leadership role.
Fundamentally understanding, advocating, and applying effective and appropriate use of AI and agents to improving all these disciplines is fundamental to this charter and mission.
In others, you will oversee smaller dedicated teams responsible for governance, consulting, tooling, and oversight.

Responsibilities

Own and Drive Engineering Excellence Across the Platform
Lead some of these domains for the entire Salesforce Engineering organization, not just Platform.
Lead Multiple Functional Domains
Partner Cross-Functionally to Drive Adoption and Accountability
Influence, align, and enforce engineering-wide norms while building trust and collaboration with peer organizations that report to the EVP of Platform Engineering.
Define the system of delivery: how engineering plans, builds, tests, ships, monitors, and continuously improves.
Partner with the broader Salesforce Developer Experience engineering teams and drive the technical evolution needed to support Platform's CI/CD and test automation, and build and test environment requirements.
Introduce clear quality gates, reliability KPIs,and engineering scorecards to create transparency and accountability across all teams.
Partner with SRE, Architecture, Product, and Security to prevent incidents before they occur and to reduce the cost and frequency of operational friction.
Own and lead the Platform Operational Review monthly meeting, where all aspects of engineering operational excellence will be reviewed across the org.

Nice to have

15+ years of engineering leadership experience, including executive-level leadership of cross-functional engineering teams.
Extensive experience running or influencing shared engineering services, operational excellence functions, performance/reliability engineering, or similar cross-platform disciplines.
A proven ability to elevate engineering standards and operational maturity across large, distributed, multi-team organizations.
A deep understanding of enterprise SaaS "ilities," including:
Performance engineering and optimization
Quality engineering and automation
Availability, SLO/SLI frameworks, incident management, DR
Cloud cost optimization and financial governance

Skills

Ensure the platform meets enterprise-grade requirements for uptime, latency, security resilience, global scale, and end-to-end quality.
Instill a culture of rigor, metrics, accountability, and continuous improvement.
Defining availability SLAs, error budget policy, incident prevention frameworks, and reliability processes used across Platform Engineering.

Benefits

Collaborate with cloud-level COOs and EngOps to align Platform's technical health metrics with broader organizational operating rhythm.
This role is for a change agent-an executive who can set vision, influence product and engineering peers, operationalize excellence at scale, and deliver measurable outcomes.

Company info

We are seeking a strategic, influential, and deeply experienced software engineering executive to lead our cross-platform functions of Delivery & Excellence.
Platform engineering owns the shared foundation across Salesforce applications, and customers expect industry-leading "SaaS-ilities" that power their business-critical applications.
In addition, you will serve as a key member of the platform engineering leadership team and a representative of these critical engineering functions to the broader company.
Ensure these areas are not treated as reactive functions, but as foundational engineering disciplines embraced by every team across the Platform organization.
Engage With and Be the Voice of Customers
Meet with customers proactively and reactively to understand issues regarding quality, availability, and scalability to influence product and engineering roadmap decisions

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This listing is sourced directly from Salesforce's careers page and normalized into a canonical job model.