nscaleoperationsukltd
Sr. Manager, Vendor Contract & Operations Management
US · Senior
Sponsorship not specified$130k-$160kDetected 21 hours ago
SparkJiraSalesforceOperations ManagementSupply ChainVendor ManagementProcurementPerformance ManagementContract ManagementResearchLeadershipCommunication
About the role
- You're comfortable maintaining audit-ready compliance documentation and serving as the working-level point of contact for vendors, Legal, and other active service engagements.
- You'll make sure SLA, performance, and contract data feeds cleanly into the dashboards and KPI reporting used by our Finance & Business Intelligence team.
- Produce weekly and monthly vendor performance reports for leadership
Responsibilities
- Monitor SLA adherence across all active operational service and platform vendor relationships; maintain performance scorecards for each
- Own the operational escalation process for vendor performance failures, service quality issues, and SLA breaches
- Own the contract registry: track all active agreements, including expiration dates, renewal windows, and amendment history
- Manage contract amendment and change order processes; keep documentation accurate and current
- Maintain audit-ready documentation for all vendor contracts and platform agreements
- Research market rates, benchmark pricing, and competitive alternatives to support renegotiation strategy
- Strong organizational and communication skills - able to manage multiple concurrent vendor relationships across different categories
- Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨
- Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
Requirements
- Coordinate with Finance & Business Intelligence when negotiating or renewing platform agreements, ensuring contracts reflect required data access, integration, and configuration terms
- Experience with vendor performance management systems and scorecarding, as well as contract management and document management platforms
- Bachelor's degree in Supply Chain, Operations, Business, Legal Studies, or a related field; CPCM or paralegal certification a plus
Skills
- About Nscale
- Nscale is the GPU cloud engineered for AI.
- Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development.
Compensation
- $130,000 - $160,000 USD
- The range below reflects the base salary for the position.
Benefits
- Highly competitive package (base + equity) with reviews every 12 months. 🚀
- We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
- In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs.
- Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
- Actual compensation may vary based on job-related factors such as skill set, experience, education, and location.
Company info
- At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace.
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