Bswift
Senior Project Manager- Temp
Remote- US · Senior · Contract
Sponsorship not specifiedDetected 14 days ago
Project ManagementAgileJiraStakeholder ManagementLeadershipCommunicationCollaborationProblem SolvingOrganizational Skills
About the role
- This role plays a critical part in driving successful client engagements, improving delivery consistency, and supporting long-term client satisfaction, retention, and growth.
- Duties, responsibilities, and activities may change at any time with or without notice.
- Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success.
Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Serve as a trusted partner to internal delivery teams to ensure clarity, accountability, and high standards of execution for client commitments
- The Senior Project Manager partners closely with service delivery, implementation, product, and technology teams to ensure high-quality execution, on-time delivery, and an exceptional client experience.
- Manage competing client priorities and mitigate risk during peak enrollment periods through strong organization and prioritization
- Develop, maintain, and execute detailed client-facing project plans using Smartsheet as a primary tool, along with Jira and other project management platforms
- Facilitate collaboration across service delivery teams, internal partners, and external vendors
- Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Requirements
- Minimal travel may be required.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.
Nice to have
- Bachelor's degree required
- advanced degree preferred
Compensation
- A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
- The Senior Project Manager, Service Delivery supports the Service Delivery organization by leading client-facing benefits administration initiatives focused on service delivery excellence, operational readiness, and annual enrollment (AE).
- Drive projects related to client onboarding, service delivery enhancements, platform configuration, operational readiness, and annual enrollment execution
- Annual Enrollment (AE) & Service Delivery Initiatives
- Lead and/or support annual enrollment-related client projects, including planning, cross-team coordination, readiness tracking, execution support, and post-AE analysis
- Identify lessons learned and drive continuous improvement to enhance future annual enrollment execution
Benefits
- Access to health, dental, and vision plans to support your wellness and that of your family.
- Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
- Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
- This role requires a strong understanding of benefits administration products and platforms, hands-on experience servicing clients, and proven success leading projects that directly impact client outcomes.
- Client-Facing Benefits Administration Project Leadership
- Lead and manage client-facing projects within a benefits administration environment, ensuring alignment between client expectations, service delivery teams, and cross-functional partners
- Ensure all client initiatives align with defined goals related to client health, satisfaction, retention, and long-term partnership success
- Partner with service delivery, technology, product, and operations teams to ensure smooth execution during high-volume, time-sensitive benefit cycles
- WHAT YOU NEED TO SUCCEED (Required Education and Experience)
- 5-10 years of experience working with benefits administration products and platforms in a client-facing or service delivery environment
Company info
- bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients.
- Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients.
- We are looking for a talented and experienced individual to join our team as the Senior Project Manager, Service Delivery.
- A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
This listing is sourced directly from Bswift's careers page and normalized into a canonical job model.