Twelve Labs

Director of Solutions Engineering

Remote US · Director

Sponsorship not specifiedDetected 8 days ago

SnowflakeDatabricksAWSGCPAzureRESTMachine LearningLLMsSalesLeadershipPublic Speaking

About the role

The best pre-sales leaders we've met don't just run demos.
They shape how a product is sold, what gets built next, and which markets we win.
You'll report to the Head of Field Engineering.

Partner closely with Account Executives across regions to prioritize opportunities, set technical win strategies, and close high-value deals.
TwelveLabs builds the intelligence layer to change that.
We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang.
Building technology that understands the world in all its complexity requires people who see it from every angle.
Come build it with us!
Build a library of reusable assets - demo environments, reference architectures, integration templates, competitive battle-cards - that multiply the team's effectiveness and reduce time-to-value for prospects.
🛂 VISA support where applicable

Have 8+ years in technical pre-sales, solutions engineering, or sales engineering, including at least 2 years managing or leading a pre-sales team, ideally with experience operating across multiple regions.
Bring deep familiarity with LLMs, multimodal AI, REST APIs, and modern cloud architectures, with a strong grasp of video workflows and the enterprise buying process around AI.
Have a real point of view on the video market - who the buyers are, where budgets are shifting, and what's actually broken in how enterprises handle video today.
Whether it's media and entertainment, sports, security, or content moderation, you can tell a customer not just what TwelveLabs does, but where it fits in their existing stack.
Thrive in environments where the product, market, and team are all evolving at once, and where leadership means making decisions before all the information is in.
Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply!
If you are a 0-to-1 builder, a ferocious learner, and a kind and energizing leader who makes the people around you better, you will find a home at TwelveLabs.
We welcome applicants from all walks of life and are committed to equal-opportunity employment.

🏥 Full health, dental, and vision benefits
✈️ Extremely flexible PTO and parental leave policy.
We believe the differences in our cultural, educational, and life experiences make our products stronger.

Video is 90% of the world's data. Most of it is invisible to machines.
TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do - across sight, sound, and motion - and power production-scale AI workloads across media, entertainment, sports, security, and government.
We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us!
Video is 90% of the world's data.
Most of it is invisible to machines.
Our multimodal AI models understand video the way humans do - across sight, sound, and motion - and power production-scale AI workloads across media, entertainment, sports, security, and government.
We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world.
We are looking for individuals who are driven by hard problems and want their work to matter.
The Field Engineering team is responsible for ensuring the safe and effective deployment of TwelveLabs' video understanding APIs for developers and enterprises.

This listing is sourced directly from Twelve Labs's careers page and normalized into a canonical job model.