Whoop
NPI Quality Engineer II, Accessories
Boston, MA · Mid · Full-time
Sponsorship not specified$120k-$160kDetected 7 days ago
Data AnalysisProduct ManagementSupply ChainProcess ImprovementMechanical DesignHardware DesignMedical Devices
About the role
- Interested in the role, but don't meet every qualification?
- WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Responsibilities
- Own the end-to-end NPI quality operating model for accessory programs, ensuring consistent phase-based deliverables, gate criteria, and launch readiness standards
- Lead product and process risk management activities, including risk assessments, DFMEA, validation planning, and mitigation strategies to proactively identify and reduce quality risks
- Partner with cross-functional stakeholders across Accessories & Apparel, Hardware Engineering, Supply Chain, Deployment, Global Support Services, and Quality to define and deliver accessory quality requirements
- Drive root cause analysis and corrective and preventive actions for high-impact quality issues, using data-driven quality tools to prevent recurrence
- Review quality control plans and partner with Supplier Quality Engineering and manufacturing teams to support implementation for accessory products
- Develop data-driven insights, dashboards, and program reporting to guide quality decisions, track readiness, and support sustaining product quality activities
- WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
- In this role, you will partner closely with Accessories & Apparel, Mechanical Engineering, Supply Chain & Operations, Deployment, Global Support Services, and Quality teams to drive quality planning, risk management, validation readiness, root cause analysis, and continuous improvement across the accessory product lifecycle.
Requirements
- Bachelor's degree in Engineering, Mechanical Engineering, Materials Science, or a related technical field
- Technical knowledge of accessory materials, components, and manufacturing processes, such as soft goods, metals, plastics, or wearable electronics components
- Experience with DFMEA, risk assessment methodologies, validation planning, quality control plans, and root cause analysis tools
- Strong ability to communicate quality insights and recommendations using objective data to influence cross-functional stakeholders at multiple levels of the organization
- The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- 3-5+ years of experience in product quality, NPI quality, supplier quality, or product development quality, preferably within consumer electronics, wearable technology, wellness/fitness, medical device, or high-tech industries
- Experience supporting quality activities across NPI or product development cycles, including validation planning, launch readiness, and sustaining quality support
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Nice to have
- Familiarity with ISO 9001 Quality Management System standards, statistical data analysis, Six Sigma, or ASQ Certified Quality Engineer practices preferred
Compensation
- The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
Company info
- At WHOOP, we're on a mission to unlock human performance and healthspan.
This listing is sourced directly from Whoop's careers page and normalized into a canonical job model.