Sendbird
Head of Information Security
San Mateo, California, United States · Exec
Sponsorship not specified$280k-$320kDetected 74 days ago
RESTLLMsAgentic AICybersecurityIncident ResponseComplianceHIPAALeadershipCommunicationCollaborationCISSP
About the role
- You'll inherit a world-class program that's already SOC 2, HIPAA, ISO 27001, and ISO 42001 compliant.
- You'll champion defense-in-depth philosophy, ensuring a multi-layered approach to security that protects our customers, our data, and our reputation.
- This is a hands-on builder role - not a talking-head role.
Responsibilities
- That's not what we're building.
- We also value collaboration and relationship building.
- Sendbird is building the AI workforce of tomorrow, and we hire that way too.
- We take care of the people who build the future.
Requirements
- You can walk an engineer through a threat model and walk a CFO through a risk summary-without losing either of them.
- You are well versed in compliance frameworks (ISO 27001, SOC 2, HIPAA, GDPR).
- You are organized and methodical with strong attention to detail and an ability to analyze and interpret information.
- Proven track record managing security incidents end-to-end.
- Strong understanding of security and compliance challenges unique to AI/LLMs.
- Bachelor's degree in Information Security, Computer Science, MIS, or related field.
- Hands-on experience with audit frameworks: ISO 27001, SOC 2, and/or HIPAA/GDPR.
Skills
- the feeling of being understood, of being genuinely cared for.
- Delight.ai is the AI concierge for customer experience.
- Ours doesn't.
- Why Head of IT & Security
- That trust isn't a nice-to-have.
- It's a competitive differentiator.
- It's why DoorDash and Match Group chose us.
Compensation
- For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.
- To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.
- A reasonable estimate of the current salary range for this role is $280,000 - $320,000.
- We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
- $3,500 annual "Be Your Best Self" boost.
Benefits
- Medical, dental, and vision coverage, on us.
- Generous time off.
- 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
- Gym memberships, therapy, books, courses, massages, and more.
- Parental leave for all new parents.
- Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
- HSA & FSA options.
- Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
- Life & disability coverage, fully paid.
- Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
- Flexible Work Policy
Company info
- Sendbird is the #1 CPaaS platform for in-app communications - an enterprise-grade infrastructure company that gives businesses the APIs and SDKs to embed real-time chat, voice, and video directly into their own products.
- We were good at what we did.
Equal opportunity
- What diversity and inclusion mean to us
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