Formlabs

Newark - Field Service Technician

Newark, NJ · Full-time

Sponsorship not specified$33k-$46kDetected 1 day ago

LogisticsCAMCritical Thinking

About the role

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things.
As the dedicated Field Service Technician for Formlabs, you will be the primary technical point of contact and face of our company across the North America.
This is a role where you will be traveling 80% or more of the time.

Independently manage a complex travel schedule (flights, trains, hotels, rental cars) and submit expenses on time.
Maintain meticulous records of installations, training sessions completed, and repairs in Salesforce.
Help us build an inclusive community that will change the face of 3D printing.

Bachelor's degree or equivalent in a STEM -related field
You have hands-on repair experience
You have a valid passport
You are capable of performing job function utilizing written procedures, verbal instructions and visual aids
Ability to work independently with little direct supervision while traveling 80+% of the time
You are located in close proximity to Dallas Fort Worth International Airport

We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation.
At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.
The hourly base pay range for this role is:
Manage a schedule of annual maintenance visits, ensuring all warrantied customers are serviced within their 90-day target window.

Robust equity program to build future wealth through RSUs
Comprehensive healthcare coverage (Medical, Dental, Vision)
Generous paid Parental Leave (up to 16 weeks)
Tenure-based paid Sabbatical Leave (up to 6 weeks)
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Conduct structured on-site training sessions for new and existing customers.
You will teach them how to operate the machinery, utilize software, and perform basic maintenance.
Act as a deployable resource for customers facing downtime, often traveling on short notice to perform urgent repairs.

This listing is sourced directly from Formlabs's careers page and normalized into a canonical job model.