Intercom

Intercom

Manager, Relationship Managers (MidMarket)

Chicago, Illinois

Sponsorship not specified$261k-$310kDetected 1 day ago
A/B TestingCRMForecastingCustomer SupportIntercomMentoring

About the role

  • The OTE range for this role is targeted at $ 260,500 - $310,000 for the Chicago Area.
  • The base pay range is subject to change and may be modified in the future.

Responsibilities

  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
  • We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
  • Develop and coach Relationship Managers to lead multi-threaded, value-based conversations across mid-market accounts, with a focus on driving expansion, renewals, and long-term customer growth.

Requirements

  • Proof of eligibility to work in the United States is required.

Nice to have

  • Experience in Small Business, Scale, or Commercial sales motions
  • Exposure to selling technical or AI-enabled products
  • Familiarity with structured sales methodologies (e.g. MEDDPICC, Command of the Message)
  • Are excited about AI and motivated to help others understand its real-world value
  • Balance empathy with accountability and operational discipline

Skills

  • Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc.

Compensation

  • The base pay range is subject to change and may be modified in the future.
  • The OTE range for this role is targeted at $ 260,500 - $310,000 for the Chicago Area.

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • We are a well-treated bunch, with awesome benefits!
  • All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
  • Build a culture of curiosity, learning, and continuous improvement as AI capabilities evolve

This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.