Intercom
Manager, Relationship Managers (MidMarket)
Chicago, Illinois
Sponsorship not specified$261k-$310kDetected 1 day ago
A/B TestingCRMForecastingCustomer SupportIntercomMentoring
About the role
- The OTE range for this role is targeted at $ 260,500 - $310,000 for the Chicago Area.
- The base pay range is subject to change and may be modified in the future.
Responsibilities
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
- We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
- Develop and coach Relationship Managers to lead multi-threaded, value-based conversations across mid-market accounts, with a focus on driving expansion, renewals, and long-term customer growth.
Requirements
- Proof of eligibility to work in the United States is required.
Nice to have
- Experience in Small Business, Scale, or Commercial sales motions
- Exposure to selling technical or AI-enabled products
- Familiarity with structured sales methodologies (e.g. MEDDPICC, Command of the Message)
- Are excited about AI and motivated to help others understand its real-world value
- Balance empathy with accountability and operational discipline
Skills
- Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc.
Compensation
- The base pay range is subject to change and may be modified in the future.
- The OTE range for this role is targeted at $ 260,500 - $310,000 for the Chicago Area.
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid Parental Leave Program
- We are a well-treated bunch, with awesome benefits!
- All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
- Build a culture of curiosity, learning, and continuous improvement as AI capabilities evolve
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This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.