Dick's Sporting Goods

Dick's Sporting Goods

Team Captain Endzone & Loyalty (Front End)

Store1588 Lafayette LA · Contract

Sponsorship not specified$30k-$60kDetected 9 days ago
Performance ManagementLeadershipCollaborationMentoring

About the role

  • Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible.
  • It's more than a job - it's a chance to be part of a team where you're welcomed, supported, and empowered from day one.
  • In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities.

Responsibilities

  • As a Team Captain - Endzone & Loyalty, you will deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention.
  • Job Duties & Responsibilities Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
  • Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).
  • Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals.
  • Build and lead a strong, effective team that successfully delivers positive athlete experiences.

Requirements

  • Cameras must be on during all virtual interviews.
  • If you have any questions or need accommodations, we're here to help.
  • High School Diploma or Equivalent 1-3 years of experience Previous retail/customer-facing experience required.
  • To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews.
  • High School Diploma or Equivalent 1-3 years of experience Previous retail/customer-facing experience required. Previous people leadership experience preferred VIRTUAL REQUIREMENTS: At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone! ACHIEVING SUCCESS AT DICK'S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall
  • it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can't wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK'S Sporting Goods - a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.

Nice to have

  • Previous people leadership experience preferred VIRTUAL

Skills

  • Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies.

Compensation

  • Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations.

Company info

  • At DICK'S Sporting Goods, we believe in how positively sports can change lives.
  • On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.
  • We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
  • If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
  • Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
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This listing is sourced directly from Dick's Sporting Goods's careers page and normalized into a canonical job model.