Hard Rock Digital
VIP Associate - Operations
Hollywood, Florida, United States
Sponsorship not specifiedDetected 13 days ago
SalesforceCRMAccountingExcelLogisticsProcurementHRLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingOrganizational SkillsMicrosoft OfficeMicrosoft Teams
About the role
- Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world.
- We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
- Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality.
Responsibilities
- What are we building?
- The VIP Operations Associate provides executive administrative and operational support to the VIP leadership team, with primary support for the Senior Director, VIP Operations.
- Manage executive calendars, meetings, travel arrangements, and scheduling across the VIP leadership team.
- Maintain confidential documents and sensitive business information with discretion.
- Partner with Finance and department leaders to resolve invoice discrepancies and payment issues.
- Maintain accurate financial coding for departmental expenses across budgets, cost centers, events, and vendors.
- Support monthly budget tracking by maintaining organized records of invoices, expenditures, and supporting documentation.
- Project & Department Operations Support operational initiatives and strategic projects across the VIP Department.
- Maintain project trackers, timelines, and departmental documentation.
- Maintain Standard Operating Procedures (SOPs), departmental resources, and organizational documentation.
Skills
- Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.
- Strong Microsoft Excel skills, including tracking, reconciliation, and financial organization.
- Experience processing invoices, coding expenses, or supporting financial administration.
- Familiarity with expense management, purchasing, or accounting systems is preferred.
- Experience with Salesforce or other CRM platforms is a plus.
- Experience using Slack, Microsoft Teams, and collaboration software.
- Ability to learn internal systems and processes quickly.
- Professional Competencies Exceptional organizational skills with outstanding attention to detail.
- Ability to prioritize multiple projects while meeting deadlines.
- Excellent communication and interpersonal skills.
- High level of professionalism and discretion when handling confidential information.
- Strong problem-solving abilities with a proactive approach.
Benefits
- We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers.
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This listing is sourced directly from Hard Rock Digital's careers page and normalized into a canonical job model.