Zenith American Solutions

Zenith American Solutions

Supervisor, Claims

San Francisco, CA

Sponsorship not specifiedDetected 30 days ago
Performance ManagementHIPAAICD-10LeadershipCommunicationOrganizational SkillsMicrosoft Office

About the role

  • "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."
  • Provides daily leadership and supervision to staff consistent with Company values and mission.
  • Troubleshoots customer/client service issues and assists in the successful implementation of new clients.

Responsibilities

  • Based on location needs, may provide advanced technical review and support of claims processing.
  • Develops staff through performance management, goal setting, training, and effective employee relations.
  • Maintains current knowledge of assigned Plan(s) and effectively applies knowledge; p rovides oversight of processing activities to ensure compliance.
  • Optimizes workflows/processes, tools, and staff allocation to ensure efficient and cost-effective day to day operations.
  • Develops and distributes resource documents as needed.
  • Compiles documents, records, and data for external audits, as requested.

Requirements

  • Ability to communicate clearly and professionally, both verbally and in writing.
  • ability to exercise independent, sound judgment.
  • Computer proficiency including Microsoft Office tools and applications.

Nice to have

  • Experience working in a multi-employer or Taft-Hartley environment.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.
  • Duties, responsibilities and activities may change at any time with or without notice.
  • Working Conditions/Physical Effort
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.
  • Zenith American Solutions

Compensation

  • $80,000/annually
  • As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Benefits

  • Reviews and interprets new benefits plans or changes/updates to existing plans; tests benefits for validation and accuracy.
  • Provide technical review of all types of claims including large dollar and complex claims to validate benefit allowance and category.
  • Investigate, evaluate, and report on advanced cases for third-party recovery including stop-loss, accident, medical malpractice, subrogation, and Worker's Compensation.

Company info

  • The Supervisor, Claims provides daily leadership and supervision to a Claims team in accordance with Company guidelines, client needs, and regulatory requirements.

This listing is sourced directly from Zenith American Solutions's careers page and normalized into a canonical job model.