ngrok Inc.

Head of Growth

United States · Full-time

No sponsorship$216k-$264kDetected 6 days ago

GitSQLNginxRESTSalesOutbound SalesCadence

About the role

We're a PLG company - the product does most of the selling.
Your job is to make that loop tighter, faster, and smarter.
You're the person who tells the rest of the GTM team what to work on next - and why.

how to define them, instrument them, score them, and use them to drive sales motion
You'll own the growth function end-to-end: PQL infrastructure, funnel analytics, and lifecycle data across Gateway, AI Gateway, and Ship.
Own the experiment cadence.
Build and own PQL infrastructure.
Define what a product-qualified lead looks like across Gateway, AI Gateway, and Ship.
Own the GTM systems layer.
Own the systems, process design, and orchestration layer that powers our product-led GTM engine - combining modern tooling with AI to move faster and smarter than the traditional growth playbook allows.
Own the lifecycle and retention data layer.
You build the dashboards and playbooks that surface at-risk accounts before they're lost - working with Marketing Ops on the data layer and feeding findings to the Revenue pod proactively.
Build the infrastructure for intelligent, high-scale outbound programs - deeply customized messaging powered by contact, product, and account-level data.

You know when you have enough.
You have 7-10 years of experience with product-led growth at developer-focused or infrastructure companies

Built PQL infrastructure from scratch at a developer tools or infrastructure company
Run a growth function at a company with multiple distinct product lines and personas
Shipped meaningful AI workflow improvements - not just used the tools, but changed how a team operates because of them
Worked closely with a DevRel or content team to connect top-of-funnel activation to paid conversion
Had experience with technical products where the buyer and the user are the same person

About ngrok Inc.
ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere.
Doesn't matter if they're sharing localhost or running AI workloads in production.

Tier 1 (SF, LA, Seattle, NYC): $216,000 - $264,000
Tier 2 (rest of US): $198,720 - $242,880
Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location.
We provide an attractive mix of salary and equity. #LI-Remote
Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you.
Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible.
401(k) with 100% match up to 3% of your salary and 50% match up to another 2%.
Annual professional development budget for books, courses, conferences, or whatever helps you level up.
Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated.

You've owned an experiment cadence before - not just run A/B tests, but built the infrastructure and culture around frequent, regular learning
Health stuff that actually matters.
Full premiums covered on base healthcare, dental, and vision for you.
Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth.
Retirement matching that doesn't suck.
Actually flexible time off.
We say "open, flexible vacation policy" and actually mean it.
Parental leave that's realistic.
Plus an annual home office/desk stipend to make your workspace not terrible.
Co-working space stipend if you want to get out of your house but aren't near our SF office.

We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad)
We have a designated Chief Emoji Officer - they are vital to our success!
We like software that's serious and culture that's not
Build the data layer and playbooks that help CE drive NDR, reduce churn, and proactively reach customers before problems surface.

All candidates must be US-based, and legally authorized to work in the United States.
At this time, ngrok is unable to provide visa sponsorship for this position.
Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.

This listing is sourced directly from ngrok Inc.'s careers page and normalized into a canonical job model.