Phonic
Platform Engineer
San Francisco
Sponsorship not specifiedDetected 29 days ago
TypeScriptPythonAWSGCPAzureCloud PlatformsDockerKubernetesTerraformPlatform EngineeringWebSocketsMachine LearningIncident ResponseLogisticsCustomer SupportVoIPResearch
About the role
- Phonic has a very talent-dense and close-knit team.
- Everyone takes ownership in what they do and they aren't afraid to dive in headfirst into new problems.
Responsibilities
- Design and maintain the core infrastructure that powers Phonic's real-time voice AI platform - cloud infrastructure, deployment pipelines, and observability systems
- Build internal tooling and abstractions that improve engineering velocity across the team
- Own reliability and performance at scale - define SLOs, instrument monitoring, and lead incident response when things go wrong
- Partner closely with backend engineers and researchers to translate cutting-edge AI capabilities into production-ready systems
- Drive improvements to how we build, test, and ship software - reducing friction across the entire development lifecycle
- We've re-thought the entire stack in pursuit of this goal, from models to product, to create voice agents that feel like they truly understand you, respond emotionally and perform agentic tasks with frontier intelligence.
Requirements
- Strong experience with cloud infrastructure - GCP, AWS, or Azure - and containerized deployments (Docker, Kubernetes)
- Proficiency with infrastructure-as-code tooling (Terraform or equivalent)
- Strong experience with cloud infrastructure
Nice to have
- Experience with real-time or streaming systems (WebSockets, WebRTC, or similar)
- Familiarity with ML/AI infrastructure - model serving, GPU workloads, or inference optimization
- Strong proficiency in TypeScript and Python
- You are a former founder
Compensation
- in order to get the best talent, we provide salary and equity that recognize your skillset
- 🥗 Meals: free breakfast, lunch, and dinner provided in the office
- 🤝 We have regular off-sites and team celebrations
Benefits
- 💸 Top-tier compensation: in order to get the best talent, we provide salary and equity that recognize your skillset
- 🩺 Healthcare: Comprehensive health, dental, and vision
Company info
- We collaborate with high trust and are constantly trying to improve how we work to deliver world-class research and product.
This listing is sourced directly from Phonic's careers page and normalized into a canonical job model.