Whoop
Systems Engineer, Endpoint
Boston, MA · Full-time
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About the role
- As WHOOP evolves from a consumer tech company into a personal health company - it is imperative to secure our fleet of endpoints while also enabling a frictionless employee experience.
- Doing both of those things well requires deep technical expertise, creativity, and a remarkably high bar for the quality of experience you'll push onto your colleagues.
- We need this role to work across both Mac and Windows ecosystems.
Responsibilities
- Manage our Mac and Windows fleets end-to-end
- Implement and manage robust security policies in line with strict HIPAA standards
- Manage the way we patch endpoint vulnerabilities in line with our committed SLAs
- Mentor colleagues to develop their endpoint skills & capabilities
- Eliminate root causes of IT support tickets and manual IT toil
- Contribute meaningfully in helping us build AI-first IT operations
- Develop monitoring, observability, and reporting capabilities
- Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we're making
Requirements
- Proven experience working on technically innovative systems and processes from the ground up
- Hands-on administration experience with MDMs
- Experience managing large fleets of computers and other corporate-owned devices
- Experience contributing to large-scale implementations and/or migrations of critical IT systems
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Ability to work independently and take initiative in a rapidly changing environment
- The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Strong engineering and programming skills to enable automation and custom solutions
- Experience developing AI solutions to improve productivity or employee experience
- Strong judgment in prioritization and solution design, balancing impact and maintenance costs
- A demonstrated employee-first mindset, actively listening and engaging with users and making their lives better
Compensation
- The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
Company info
- At WHOOP, we're on a mission to unlock human performance and healthspan.
- At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience.
This listing is sourced directly from Whoop's careers page and normalized into a canonical job model.