Johnson Controls

Johnson Controls

Controls Truck Based Service Manager

Lenexa-Kansas-United States of America

Sponsorship not specified$92k-$139kDetected 1 day ago
AccountingForecastingBudgetingPerformance ManagementCustomer SupportThermal AnalysisLeadershipCommunicationProblem SolvingMicrosoft OfficeAccounts Payable

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odds of building a lasting career here

43Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 57%

Of 7 labor certifications old enough to have been used, 3 expired without the employer filing the next step. Median time from filing to decision: 466 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • You will be responsible for leading service customer account activity across the team's customer base, driving profitability and productivity, supporting customer relationship development and satisfaction, and ensuring employee development, retention, and safety program compliance.

Responsibilities

  • Lead service customer account growth and execution for the assigned customer base.
  • Drive L&M growth through Technicians and Team Leads.
  • Lead execution of assigned service business, including warranty-related customer issues.
  • Maintain appropriate staffing levels to support existing and new business needs.
  • Hire, train, transition, and develop new employees, and manage day-to-day performance of the service team.
  • Support supervision and audits of Technicians, Customer Service Agents, and others involved in the service delivery process.
  • Procure and maintain fleet and tools inventory.
  • Own customer outcomes with accountability, safety, and integrity in every decision.
  • Build trust across technicians, customer service, and leadership so the team wins together.
  • Use audits, reviews, and operational discipline to strengthen service delivery and maintain standards.

Requirements

  • Three or more years of management experience in a similar service deliverable environment.
  • Demonstrated proficiency in MS Office products and the basic Windows environment.
  • Technical school training or equivalent experience in the HVAC or building controls industry.
  • Strong ability to prioritize work activities, manage scheduling, and lead a diverse team.
  • Strong interpersonal, customer service, and negotiating skills.
  • Demonstrated competence in written and verbal communication.
  • Basic financial accounting experience.

Nice to have

  • Diploma in Electronic or Mechanical Systems.
  • Five or more years in a service management role directing a similar service deliverable team.
  • If this sounds like the right next step for you, we encourage you to apply today.
  • However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.
  • If you believe your background warrants consideration beyond the stated range, we encourage you to apply.
  • All hiring decisions are ultimately made by human reviewers.
  • To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

Compensation

  • $92,400 - $138,900 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.
  • The posted salary range reflects the target compensation for this role.

Benefits

  • We offer a competitive base salary and a comprehensive bonus program.
  • You will also receive three weeks of paid vacation in a calendar year, holidays, sick time, and three PTO days per calendar year.
  • Our benefits package includes 401K, medical, dental, and vision care available day one.
  • This position includes a competitive benefits package.

Company info

  • Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
  • For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
  • Controls Truck Based Service Manager
  • At Johnson Controls, our service teams help customers keep HVAC and building controls systems running reliably, safely, and efficiently. This role leads a truck-based service organization focused on customer account leadership, labor and material growth, team development, and strong service execution.
  • For more than 140 years, Johnson Controls has delivered performance where it really matters.
  • Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
  • At Johnson Controls, our service teams help customers keep HVAC and building controls systems running reliably, safely, and efficiently.
  • This role leads a truck-based service organization focused on customer account leadership, labor and material growth, team development, and strong service execution.
  • Set and monitor goals for gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.
  • Review and approve L&M quotations.
  • Oversee budgeting, forecasting, and accounts payable/receivable activities.

Equal opportunity

  • Coach a diverse workforce with union and non-union employees using clear communication and consistent expectations.
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This listing is sourced directly from Johnson Controls's careers page and normalized into a canonical job model.