Gtlaw
Senior Change Manager
Atlanta · Senior
Sponsorship not specifiedDetected 18 hours ago
Project ManagementStrategic CommunicationsExcelHRLeadershipCommunicationProblem SolvingMentoringAdaptabilityMicrosoft Office
About the role
- The Senior Change Manager leads GT's people-side change strategy for firmwide business, technology, digital learning, and AI initiatives.
- Reporting directly to the Director of Digital Learning and Change, this role designs and governs practical change approaches that help attorneys and professional staff understand, adopt, and sustain new ways of working.
- The Senior Manager serves as the strategic change lead for AI-enabled transformation efforts, partnering with executive sponsors, project teams, Innovation/Technology, Professional Development, Talent Services, and business stakeholders to drive readiness, adoption, and measurable business value.
Responsibilities
- Provide direct leadership, coaching, prioritization, and oversight to the Change Manager, ensuring consistent execution, documentation, and high-quality stakeholder support.
- Partner with executive sponsors, project leaders, Innovation/Technology, Professional Development, Talent Services, and other Shared Services teams to align sponsorship, messaging, training, and adoption outcomes.
- Lead change impact assessments, readiness evaluations, stakeholder analyses, resistance management plans, and sustainment strategies for firmwide AI and technology initiatives.
- Oversee communication and engagement strategies that build awareness, understanding, confidence, and behavior change for attorneys, professional staff, and leaders.
- Develop and standardize GT change management methodologies, tools, templates, playbooks, and best practices that can scale across practices, offices, and business functions.
- Manage a portfolio of concurrent change initiatives, balancing strategic priorities, stakeholder needs, and operational execution.
Requirements
- Exceptional writing, facilitation, presentation, and stakeholder engagement skills, including the ability to simplify technical or AI-related concepts for broad audiences.
- Experience managing, coaching, or leading change management professionals or cross-functional project teams.
- Proficiency with Windows-based software and Microsoft Office Suite, including Word, Excel and Outlook.
- The ideal candidate demonstrates strong problem-solving skills, ensuring accuracy, efficiency, and high-quality results in all aspects of their work.
- If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
- Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building.
- Skills & Competencies
- Strong executive presence with the ability to advise leaders, influence decisions, and build trust across diverse stakeholder groups.
- Strong analytical skills with experience using adoption, utilization, readiness, and feedback data to guide decisions and demonstrate impact.
- Excellent portfolio and project management discipline, with the ability to manage multiple priorities, timelines, and dependencies.
- Practical understanding of organizational behavior, resistance management, communications strategy, adult learning, and sustained behavior change.
- Education & Prior Experience
- Bachelor's degree in Business, Organizational Development, Human Resources, Communications, Learning, or a related field
- Technology
Nice to have
- advanced degree preferred.
- 8-10+ years of progressive experience leading organizational change, enterprise adoption, transformation, communications, or digital enablement initiatives
- professional services or legal industry experience strongly preferred.
- Change management certification or deep practical experience with frameworks such as Prosci, ADKAR, Kotter, or equivalent methodologies preferred.
Compensation
- We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Benefits
- Lead GT's enterprise change management approach for AI, digital learning, technology adoption, operational improvement, and business transformation initiatives.
- Collaborate with learning teams to align training, enablement resources, AI fluency programs, office-based champion efforts, and reinforcement activities with business objectives.
- Establish adoption metrics, utilization reporting, success measures, feedback loops, and benefits-realization practices to demonstrate progress and inform leadership decisions.
Visa & Work Authorization
- Partner with executive sponsors, project leaders, Innovation/Technology, Professional Development, Talent Services, and other Shared Services teams to align sponsorship, messaging, training, and adoption outcomes.
This listing is sourced directly from Gtlaw's careers page and normalized into a canonical job model.