eClerx
Process Mapping Support
Greensboro, North Carolina, United States · Full-time
Sponsorship not specifiedDetected 5 days ago
Process Improvement
About the role
- Process Mapping Support Location: Greensboro, NC, Chandler, AZ, Dallas, TX Type: Full Time Department: BFSI 1 Job Summary This role is focused on operational analysis, systematic diagnostic, mapping, and structural redesign of banking workflows. By bridging the gap between back-office operations and technology teams Responsibilities - Interacting directly
- with specific banking units to interview stakeholders, trace workflows, document current-state processes, - Create formal end-to-end process maps to support downstream digital transformation and automation. - Identifying handoffs, friction points and collaborating with other teams to deliver highly scalable, optimized operations - Collaborate with offshore
Responsibilities
- By bridging the gap between back-office operations and technology teams Responsibilities - Interacting directly with specific banking units to interview stakeholders, trace workflows, document current-state processes, - Create formal end-to-end process maps to support downstream digital transformation and automation. - Identifying handoffs, friction points and collaborating with other teams to deliver highly scalable, optimized operations - Collaborate with offshore teams to develop and validate the flows, simulate and test. - Leverage Lean / Six Sigma methodologies to identify non-value-added steps, systemic bottlenecks, manual workarounds, and operational friction points that delay time to decision for borrowers....
This listing is sourced directly from eClerx's careers page and normalized into a canonical job model.