Remitly
Software Development Engineer II
Burnaby, British Columbia, Canada · Mid
Sponsorship not specified$124k-$155kDetected 7 days ago
JavaScriptTypeScriptJavaGoKotlinReactFull-Stack DevelopmentCode ReviewGitCI/CDDevOpsRESTAgentic AICustomer SuccessCollaboration
About the role
- We empower our global operations teams to ensure customers get the help they need, whenever they need it.
- As a Fullstack Software Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities.
- This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn.
Responsibilities
- As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.
- Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
- Design and implement responsive user interfaces that enhance usability and deliver a seamless experience for internal and external Remitly users.
- Design, build, and deploy agentic AI applications to optimize inbound customer contact handling and automate back-office operations.
- Participate in code reviews, provide constructive feedback, and collaborate with team members to maintain code quality and standards.
- Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
- This creates a consistent, meaningful overlap that supports team norms and business needs.
Requirements
- Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
- Bachelor's degree in Computer Science, Engineering, or related field
- 2+ years of experience in software engineering, with a focus on frontend development for web applications.
- Professional experience with one of the following programming languages: TypeScript, JavaScript, Kotlin, Java, Go.
Nice to have
- Experience or exposure to AI engineering applications is a plus!
Skills
- Exposure to DevOps practices and CI/CD pipelines
Compensation
- The starting base salary range for this position is typically $124,000 to $155,000 CAD.
- In the U.S. and Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan.
- Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
Benefits
- 4 weeks vacation
- Health, dental, and vision + RRSP plan with company matching
- Paid parental, medical, military and family care leave
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and travel benefits
Company info
- Driving Innovation, Together
- At Remitly, we believe that true innovation sparks when we come together.
- Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
- For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week.
- Managers also have the flexibility to set higher expectations based on their team's specific needs.
- These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
- Remitly is an E-Verify Employer
- At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
- Remitly is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- The Customer Success Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide.
- You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation.
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This listing is sourced directly from Remitly's careers page and normalized into a canonical job model.