Conversica

Conversica

Staff Backend Platform Engineer

United States, Remote (West) · Staff+ · Full-time

Sponsorship not specifiedDetected 34 days ago
PythonFastAPIPostgreSQLAWSPlatform EngineeringAgentic AICRMOutbound SalesResearch

About the role

  • If you've owned and operated significant systems in production, shipped strong software end to end, written code other engineers were glad to inherit, or developed real depth in a backend domain, put that front and center.
  • Show us what you've built, what problems you've wrestled with, and how you reason about tradeoffs in real-world systems.
  • Use of AI in the Hiring Process As an AI company, we recognize that candidates may use AI tools to research, prepare, and improve application materials.

Responsibilities

  • What You'll Build
  • Integration platform: inbound and outbound data processors, partner APIs, webhook ingestion, CSV bulk imports, sync logic, and resilient retry/backoff patterns for unreliable external systems
  • Data foundations: Postgres schema design, data models for contacts, conversations, campaigns, and configuration. Storage patterns optimized for both transactional workloads and agent retrieval
  • You've established the integration, data, and messaging patterns that other backend engineers build against, and the platform's engineering standards are visibly stronger because of you.
  • You've led at least one cross-team technical initiative end to end, including the consensus-building, design, delivery, and operational handoff.
  • You'll join a small, experienced platform engineering team and partner closely with our AI Engineering team to build the backend that powers our agent-native platform., influence the direction of the platform, and help build the durable, customer-ready systems that turn emerging AI capabilities into reliable products.

Requirements

  • This role operates with a high degree of autonomy and technical authority.
  • Strong proficiency in Python, including production experience with FastAPI, Celery, and similar async/queue-based frameworks
  • Deep experience with Postgres including schema design, query optimization, and operating Postgres in production
  • Equivalent of 8+ years of professional software engineering experience with significant focus on backend platform, integrations, or data infrastructure - including hands-on responsibility for systems running in production at scale.
  • Track record of leading cross-team or org-wide technical initiatives from conception through production, including the soft work of building consensus and unblocking other engineers
  • Proven experience deploying and operating production backend systems at scale
  • Experience working with large datasets and navigating real-world data quality challenges across heterogeneous source systems
  • Experience setting engineering standards (service design, data architecture, operational practices) that other engineers adopted and built on
  • Experience designing and operating integrations with third-party SaaS systems including handling rate limits, schema drift, and partial failures
  • Strong background in modern cloud-based architectures, particularly AWS
  • Active use of modern AI coding tools (Claude Code, OpenAI Codex, Cursor, or similar) as part of your development workflow

Nice to have

  • Preferred / Nice-to-Have Experience

Compensation

  • Our compensation reflects the cost of labor across several U.S. geographic markets and is based on role scope, experience, and job-related skills.

Company info

  • Conversica is a remote-first company building AI-powered solutions that help businesses engage customers more effectively.

This listing is sourced directly from Conversica's careers page and normalized into a canonical job model.