Transperfect

Customer Service Representative

US-El Paso, TX · Full-time

Sponsorship not specifiedDetected 13 days ago

ComplianceCustomer SupportCommunicationTime ManagementMicrosoft Office

About the role

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.
Our Customer Service Representatives are enthusiastic and motivated.

Minimum 1 year experience working with mobile phones, either in a technical support role or service capacity
Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Answering inbound calls from customers ranging from billing to technical support.
Ability to work with challenging customers and maintain positive experience on each call

High School Diploma or General Equivalency Diploma required
18 years or older
1 year of Customer Service experience, or Call Center experience, and desktop applications experience
Ability to read scripted responses naturally, with confidence and accuracy
TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise.
Pre-employment background check and drug screen is required.
Not only are you able to answer questions, but you are the solution!
High School Diploma or General Equivalency Diploma required; 18 years or older

We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.
Technology Troubleshooter - When it comes to explaining cellular phones, billing, or answering general questions from our customers, you are the expert.

This listing is sourced directly from Transperfect's careers page and normalized into a canonical job model.