Pentair

Regional Technical Support Specialist - Southern California

Moorpark, CA

Sponsorship not specified$28k-$33kDetected 5 days ago

Customer SupportCommunicationProblem SolvingOrganizational Skills

About the role

In this role, you will assist in troubleshooting, diagnosing, and resolving technical issues remotely while determining when on-site service by a field technician is necessary.
Your focus will be delivering excellent customer service, ensuring fast resolution of technical problems, and supporting product performance in the field.

Regional Pool Technical Support Specialist - Southern California
We have an opportunity for a Regional Pool Technical Support Specialist to join our Southern California team.
You will provide expert over-the-phone support for pool equipment and systems for our top pool professionals.

Strong problem-solving skills with the ability to troubleshoot and resolve technical issues over the phone
Ability to assess complex situations and determine the appropriate next steps
Proficiency in reading and understanding technical manuals and schematics
however, for training purposes, you will be required to occasionally be in the office.
The ideal candidate will have a background in pool systems or similar industries such as HVAC, plumbing, or electrical systems.
Experience in technical support, preferably in pool systems or related fields (HVAC, plumbing, electrical systems)
Excellent verbal communication and customer service skills
High level of attention to detail and organizational skills
Bilingual (English/Spanish) highly desired

The hourly pay range for this role is: $28.00 - $33.00/hour, DOE.
Actual pay may vary depending on factors including but not limited to achievements, skills, and experience.

As part of our comprehensive benefits packages, Pentair provides the following benefits plans and programs to eligible employees:
Medical, Dental, and Vision Insurance
Health savings account
Life insurance
Parental leave
Caregiver leave
Tuition reimbursement

We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource.
From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

Pentair is an Equal Opportunity Employer.
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success.
We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.
Equal Opportunity Employer

This listing is sourced directly from Pentair's careers page and normalized into a canonical job model.