Kevgroup
Customer Marketing Manager
Toronto, Ontario, Canada
Sponsorship not specified$85k-$115kDetected 55 days ago
RESTAccessibilityCRMAccount ManagementAccountingCustomer SuccessCommunicationCollaboration
About the role
- The Revenue Marketing team is integral to KEV's success, driving revenue growth for KEV Group through collaboration and expertise.
- We are looking for a Customer Marketing Manager to join our growing team.
- In this role, you will be responsible for creating and leading programs to expand revenue from KEV Group's existing customer base, increase advocacy, and reduce churn.
Responsibilities
- We partner across the organization to deliver sales opportunities, and pipeline and foster a culture of collaboration, respect and innovation.
- Develop and execute customer marketing programs to drive upsell, cross-sell, and expansion revenue.
- Partner with Account Management to design campaigns targeting renewal, expansion, and adoption goals.
- Build advocacy and reference programs (case studies, testimonials, customer advisory boards, referrals).
- Collaborate with Product Marketing to deliver value-driven content tailored to customer needs.
- Make a real difference every day - At KEV, your work supports children, parents, and schools across North America.
- We don't just build software, we create solutions that simplify lives and strengthen communities.
- At KEV, you'll have real opportunities to learn, develop, and shape your career.
Requirements
- 5+ years in customer marketing, customer success, or lifecycle marketing.
- Strong understanding of SaaS customer lifecycle metrics (NRR, churn, adoption).
- Proficiency with CRM and marketing automation platforms.
Compensation
- At KEV, we help school districts eliminate the school finance blind spot.
- Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level - whether it's cash, cheque, or digital.
- From field trips to fundraisers, we help them manage every dollar with confidence.
- More than 27,000 schools across North America trust KEV to manage over $8 billion annually.
- By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot.
- It's how we help schools stay compliant, reduce risk, and focus on what matters most, student success.
Benefits
- Meaningful benefits - Because your well-being matters
- Retirement Savings Support - We help you plan for your future with company-matched programs, including RRSP matching in Canada and 401(k) contributions in the U.S.
- Flexible PTO - Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure
- Office perks - Enjoy a fully stocked snack bar and occasional catered lunches-because we know that great conversations (and ideas) often start around good food.
- Our mission is rooted in impact, and every team member plays a vital role in shaping the future of K-12 education.
Company info
- At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level - whether it's cash, cheque, or digital. From field trips to fundraisers, we help them manage every dollar with confidence. More than 27,000 schools across North America trust KEV to manage over $8 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It's how we help schools stay compliant, reduce risk, and focus on what matters most, student success.
- Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K-12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We're headquartered in Toronto, with offices across North America.
- If you're excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you.
- This role is for an active vacancy.
- At KEV, we help school districts eliminate the school finance blind spot.
- Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level - whether it's cash, cheque, or digital.
- From field trips to fundraisers, we help them manage every dollar with confidence.
- More than 27,000 schools across North America trust KEV to manage over $8 billion annually.
- By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot.
- It's how we help schools stay compliant, reduce risk, and focus on what matters most, student success.
- Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K-12 in a world of tighter budgets, rising scrutiny, and fast-changing tech.
- We're headquartered in Toronto, with offices across North America.
- This role partners closely with the Account Management team to identify expansion opportunities, activate customers as advocates, and ensure long-term retention.
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