Inizio Engage

Virtual Clinical Educator

United States - Remote · Contract

Sponsorship not specifiedDetected 13 days ago

Outbound SalesCustomer SupportMedical DevicesLeadershipCommunicationOrganizational Skills

About the role

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
To learn more about Inizio Engage, visit us at: https://inizio.com/ Equal Opportunity & Inclusion Inizio Engage is proud to be an equal opportunity employer.

Conducting inbound and outbound medication adherence support to patients and or caregivers
To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
Develop and strengthen relationships with key customers
To constantly consider new and innovative approaches that potentially develop new partnership opportunities
Maintain all company equipment and materials in accordance with company instructions
Perform other duties as requested.

Complete all required administrative responsibilities in a timely manner.
Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the Patient Solutions team
Comply with all Inizio Policies and Procedures, along with all Client Policies and Procedures as required.
Associates Degree/Bachelors/BSN or equivalent work related experience
Previous experience working in Pharmaceutical virtual call center environment is required

Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Continuous growth opportunities through learning, leadership development, and career advancement support
To provide inbound and outbound non-promotional disease state related educational support to identified customers as directed by the client company
Provide therapy and or medical device product education including but not limited to supplemental injection training support or technique
To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures
Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment
To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or Inizio

We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

This listing is sourced directly from Inizio Engage's careers page and normalized into a canonical job model.