Civicmarketplace
Product Marketing & Community Manager
Remote, USA
Sponsorship not specifiedDetected 56 days ago
Agentic AIContent MarketingHubSpotProcurementCommunication
About the role
- This is a dual-function position, and that's intentional.
- At Civic, product marketing and community management aren't separate disciplines - they feed each other.
- The story you tell publicly shapes how suppliers and agencies understand what's possible.
Responsibilities
- Own positioning, messaging, and competitive narrative for Civic Marketplace, written for local government buyers, not tech audiences
- Partner with sales and partnerships to develop battle cards, pitch decks, and agency-specific collateral for partner channels
- Build and maintain Claude-powered content pipelines: automated first-draft generation, content repurposing, and approval workflows for supplier and agency comms
- Own the supplier and agency community, from onboarding communications and engagement cadences to milestone recognition and feedback loops
- Design and maintain bilingual (English/Spanish) outreach templates for supplier onboarding, AI-refined for tone and local context
- Implement AI-assisted community response systems: using Claude to draft replies to common supplier queries, flagging edge cases for human review
- Coordinate with partnership leads to activate COG and institutional partner networks as community amplification channels
- Claude: Your primary thinking and drafting partner, as well as for prompt engineering, workflow automation and content QA
- Direct access to the founding team and a front-row seat to building something that matters
- Build bridges to help customers win.
Requirements
- Experience with cooperative purchasing or procurement platforms
- Familiarity with COG, NIGP, or US local government procurement
Compensation
- Competitive salary + early-stage equity
Benefits
- Competitive salary + early-stage equity
- Comprehensive medical, dental, and vision insurance
- Learning quotient.
Company info
- We're rethinking what's possible when procurement becomes genuinely agentic, and you'll be part of figuring out how to communicate that.
Equal opportunity
- Regular team offsites, including international
- equal opportunity employer.
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This listing is sourced directly from Civicmarketplace's careers page and normalized into a canonical job model.