Civicmarketplace

Civicmarketplace

Product Marketing & Community Manager

Remote, USA

Sponsorship not specifiedDetected 56 days ago
Agentic AIContent MarketingHubSpotProcurementCommunication

About the role

  • This is a dual-function position, and that's intentional.
  • At Civic, product marketing and community management aren't separate disciplines - they feed each other.
  • The story you tell publicly shapes how suppliers and agencies understand what's possible.

Responsibilities

  • Own positioning, messaging, and competitive narrative for Civic Marketplace, written for local government buyers, not tech audiences
  • Partner with sales and partnerships to develop battle cards, pitch decks, and agency-specific collateral for partner channels
  • Build and maintain Claude-powered content pipelines: automated first-draft generation, content repurposing, and approval workflows for supplier and agency comms
  • Own the supplier and agency community, from onboarding communications and engagement cadences to milestone recognition and feedback loops
  • Design and maintain bilingual (English/Spanish) outreach templates for supplier onboarding, AI-refined for tone and local context
  • Implement AI-assisted community response systems: using Claude to draft replies to common supplier queries, flagging edge cases for human review
  • Coordinate with partnership leads to activate COG and institutional partner networks as community amplification channels
  • Claude: Your primary thinking and drafting partner, as well as for prompt engineering, workflow automation and content QA
  • Direct access to the founding team and a front-row seat to building something that matters
  • Build bridges to help customers win.

Requirements

  • Experience with cooperative purchasing or procurement platforms
  • Familiarity with COG, NIGP, or US local government procurement

Compensation

  • Competitive salary + early-stage equity

Benefits

  • Competitive salary + early-stage equity
  • Comprehensive medical, dental, and vision insurance
  • Learning quotient.

Company info

  • We're rethinking what's possible when procurement becomes genuinely agentic, and you'll be part of figuring out how to communicate that.

Equal opportunity

  • Regular team offsites, including international
  • equal opportunity employer.

This listing is sourced directly from Civicmarketplace's careers page and normalized into a canonical job model.